Overview
Store Colleague - Aylesbury
Employer
Pets at Home
Location
Aylesbury, Buckinghamshire
Salary
Pay: GBP 12.21 per hour
Closing date
24 Oct 2025
Sector
Retail jobs, Retail Assistant, Retail Customer Service Assistant, Retail Sales Advisor
Job Type
Full Time, Part Time
Responsibilities
Store Colleague duties include delivering exceptional customer service, upholding high pet care standards, and ensuring smooth store operations. You will play a vital part in creating an outstanding customer experience that fosters loyalty to Pets at Home brands. Availability: Wednesday, Thursday, Saturday and Sunday with the ability to travel to the store between 7:00 and 20:30.
What you will bring
* Outstanding Customer Service: Provide personalised and attentive service so every customer feels appreciated and understood.
* Strong Communication Skills: Proficient in verbal and written communication to engage with customers and clearly convey information.
* Effective Problem-Solving: Address customer questions and resolve issues quickly and efficiently.
* Eagerness to Learn: Keen interest in ongoing learning and professional development.
* Target Focus: Recognise the importance of setting and achieving targets in a retail setting.
* Teamworking: Collaborate with colleagues to provide excellent customer service and achieve store goals.
* Flexibility: Able to work shifts including evenings, weekends and some bank holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in Stores
* Discretional annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression
About Us
At Pets at Home, everything we do is about understanding and caring for pets. We are one pet family with a shared love of animals. Our team includes Vets for Pets, pet groomers, and a charitable foundation that supports pets and their people in need. We are committed to creating opportunities for diverse talent and removing barriers to help you contribute your unique values and behaviours.
Note: We may close this vacancy earlier than the specified closing date if we receive a sufficient number of applications. Our preferred contact method is via email; please check your junk/spam folder regularly.
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