Patient Pathway Coordinator
University Hospital Southampton NHS Foundation Trust is delighted to offer this part‑time role based at Royal South Hants Hospital. This brand‑new position offers the right candidate the opportunity to shape the role.
Job Overview
We are pleased to offer this part‑time role at Royal South Hants Hospital. Main duties include making appointments for Fibro Scans, setting up clinics, managing clinic capacity, requesting and tracking medical records, capturing and distributing clinic outcomes, ensuring follow‑up appointments and diagnostics are booked, and other specialty‑specific duties commensurate with the grade of this post.
We can be flexible with working hours as long as this is during the day and Monday‑Friday.
Responsibilities
* Making appointments for Fibro Scans.
* Setting up clinics in liaison with consultants.
* Managing clinic capacity in liaison with consultants.
* Requesting and tracking medical records.
* Capture and distribute clinic outcomes.
* Ensure follow‑up appointments and diagnostics are booked.
* Other specialty‑specific duties as agreed.
Qualifications, Knowledge and Experience
Essential criteria
* Good standard of secondary education with literacy and numeracy skills at GCSE pass level or equivalent.
* Level 3 qualification in administration/customer service or equivalent experience, OR Level 2 vocational qualification in administration/customer service or equivalent experience, with experience as an administrator or secretary in a customer‑focused environment and the ability to use judgement to make decisions that solve non‑routine problems and enquiries.
* Knowledge and experience of secretarial or administrative procedures.
* Experience as an administrator or secretary in a customer‑focused environment.
Desirable criteria
* Knowledge of medical terminology.
* Courses or further study indicating personal development.
* Vocational Level 3 qualification in administration/word processing/typing or equivalent experience.
* Diploma‑level qualification or equivalent experience.
* Experience as a medical or patient services secretary linked to a clinical service or customer‑focused environment.
* Proficient use of all hospital computerised patient systems.
* Experience in understanding and analysing patient pathways.
* Knowledge of local and national targets relating to RTT and cancer pathways.
Trust Values
* Patient First
* Working Together
* Always Improving
Seniority Level
Entry level
Employment Type
Part‑time
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