Permanent role for a Helpdesk Operator to join our facilities management client in Solihull.
This position is working 40 hours per week, Monday – Friday, with the requirement to work 1 weekend out of 3 and have 2 days off in the week.
Key requirements:
1. Previous experience is advantageous but not essential.
2. Organised individual with good telephone manner and administration skills.
3. Main duties include managing phone call and email requests, supporting employees, and logging information onto the database.
4. Act as the first point of contact for the client regarding building maintenance issues, responding to telephone calls and emails.
5. Knowledge of Microsoft Office and a confident, friendly telephone manner are essential.
6. Must have a driving licence and access to a car due to the site's location being not easily accessible by public transport.
Offer details:
Permanent position with a basic salary of £25,000 per annum.
Main hours are 8am-5pm, Monday to Friday, with a requirement to work 1 weekend every 3 weeks and have 2 days off during the week.
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