We are looking to strengthen our Technical team with a Technical Author based at our Stepps, ESD office with hybrid working available.
You will report directly to the Technical Documentation Manager and your role will be responsible for creating, editing, and managing a wide range of technical documentation related to water treatment, wastewater processing, network infrastructure, and plant equipment. You will work closely with engineers, project managers, and operations staff to translate complex technical concepts into clear, concise, and compliant documentation for a variety of audiences.
Key responsibilities will include:
* Documentation creation: Research, write, and produce high-quality technical documents, including:
* Operation and Maintenance (O&M) manuals for new and existing assets
* Information gathering: Collaborate with subject matter experts (SMEs), including engineers and technicians, to gather necessary information and validate technical content.
* Content management: Maintain and update a technical documentation library, ensuring all information is accurate, up-to-date, and aligns with company standards.
* Compliance and standards: Ensure all documentation adheres to relevant industry standards and regulatory requirements (e.g., DWI regulations in the UK), as well as company style guides.
* Audience-focused communication: Write for a range of technical and non-technical audiences, from plant operators to field technicians and internal stakeholders.