We’re looking for a driven, tech-savvy Application Support Analyst / Technical Support individual to join our Software Support team. In this role, you’ll be the go-to Technical Support person for diagnosing and resolving software and application issues across a wide range of platforms. Whether it's logging a client issue, investigating a tricky database error, or coordinating with Development and QA, you’ll own each ticket from first contact to resolution, ensuring a smooth, professional experience every time. You will be a SQL pro, with previous experience in Software Support capacity. Role: Software Support Engineer, Application Support Analyst, Application Support, Software Support, Technical Support Engineer, IT Support, Customer Support Engineer, technical Support Location: Milton Keynes Salary: up to £30k base bonus Benefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more This is more than a helpdesk job — it’s a chance to build real relationships, shape how we support our clients, and grow with a company that values initiative, learning, and customer-first thinking. If you're proactive, collaborative, and ready to take ownership in a fast-paced tech environment, we'd love to hear from you. CLICK APPLY and send through your CV