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Customer solutions analyst

Birmingham (West Midlands)
Kuehne Nagel
Solutions analyst
Posted: 18h ago
Offer description

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As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you contribute to the success of your team and the daily operations of our warehouse and distribution centres. This includes tasks such as storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.

Challenge your talent and join us to live an extraordinary experience. Are you ready to ignite the future of logistics together? We are looking for a highly motivated Customer Solutions Analyst to support our team. In this role, you will perform data analysis of customer data, contribute to costing models, set up processes, and include specifics on technology and equipment used. You will assist in setting up customer responses in terms of layout, process descriptions, and solution overview, as well as support solution implementation and optimization projects.

How you create impact

* Support customer tender projects by developing compelling logistics concepts.
* Utilize new concepts and technology to develop solutions, benchmarking against existing best practices.
* Conduct in-depth analysis of customer logistics data to identify optimal logistics solutions.
* Engage with internal stakeholders to manage the solution process.
* Maintain high standards of compliance during the solutions offering process.

What we would like you to bring

* Good knowledge of Microsoft Office, especially Excel.
* High level of numeracy.
* Strong analytical skills with attention to detail.
* Keen to apply theoretical knowledge and gain operational and practical experience.
* Willing to learn additional techniques and learn from senior colleagues.

What's in it for you

If you become a valued member of our team, we will reward your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme, which offers discounts, benefits, recognition, and a wellbeing center. We care for our colleagues and their immediate families through our employee assistance program, providing access to 24/7 GP, legal, and financial advice, along with mental health counseling. All of this is designed to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who values the skills, expertise, and service of veterans.

Who we are

Logistics shapes everyday life—from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in people's lives around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether delivering life-saving medicines, developing sustainable transportation solutions, or supporting local communities, your career will contribute to more than you can imagine.

We kindly advise placement agencies to refrain from submitting unsolicited profiles. Any submissions without prior signed agreement will be considered our property, and no fees will be paid.

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