Vacancy Type: Full time: 40 hours / week Overview: Our company is London’s fastest growing portfolio of international award-winning brands. We deliver world-class interior design services to a global client base and have multiple services available depending on individual scope and requirements. Reporting into the Senior Logistics Manager you will be part of the Logistics team working closely with Project Delivery, Sales, Design and warehouse functions and in turn you will: Responsibilities but not limited to: Provide a high level of customer care ensuring best in class service Work on site alongside a designer and/or Team leader in a professional manner to ensure the install is completed to the highest of standards Liaising with Concierge/onsite contacts for smooth installation Ensure correct uniform and safety footwear is worn on all installs and collections Ensure PPE equipment is worn as and when required (site regs) Ensure overshoes are worn to protect property floors at all times Ensure suitable protection for floors and surfaces at all times to minimise the risk of damage Install furniture in a safe manner, within an agreed timeframe and ensuring minimal damage and disruption to other residents. Ensure all electrical items such as lamps are in full working order prior to leaving the install Ensure all furniture is clean, polished and damage free prior to leaving the install Ensure beds are made to the agreed standards including linen ironed and well presented Ensure all properties are left in a ready-to-occupy, clean and presentable manner to include the removal of rubbish and packaging Ensure that any items being returned to the warehouse are quality wrapped and paperwork is completed in full Completion and upload of images and official paperwork onto company software Provide a high level of customer service at all times Cover for the Installations Team Leader in their absence carrying out all necessary duties Installers should assist the Team Leader in all admin and checks before leaving site Ensure QA’s are completed on survey monkey at the end of each install. Post installation videos to be recorded in addition to pictures and sent to the AGC group for post install videos before leaving site. The relevant Project Delivery team member or BDM team member must be satisfied with both the QA and video before you leave site. Be fully competent and able to carry out Window Treatment installs including measuring. (training will be provided) Requirements: Team Player Adaptable Attention to detail Quality conscious H&S conscious Good Communication Problem Solving Customer Service A can-do attitude Work well as part of a team & under pressure Held a full UK driving licence for at least 2 years (essential) As a Certified B-Corp company, AGC are committed to reaching high social and environmental performance. Our values and responsibilities are part of all crew member job descriptions. We all take ownership for our commitment and playing our part in our never-ending journey towards sustainability and being a force for good. As an equal opportunities employer, AGC is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and become part of the AGC team.