About the role Contractual base: Tewkesbury (GL20 8ND), Wolverhampton, Lichfield or Bristol Salary: Circa £33,000 per annum Hours: (Permanent) Full time, 37.5 hours per week, Mon-Fri Closing date: Tuesday 24 March 2026 At Bromford Flagship LiveWest, we're all about enabling people to thrive - and great communication sits right at the heart of that. We're looking for a creative, detail driven Communications Specialist to help us bring our stories to life and make sure colleagues and customers feel informed, included, and inspired. The role As our Communications Specialist, you'll work closely with Senior Communications Business Partners and the Communications Manager to create and deliver engaging, accessible content across a wide range of channels, including: Customer websites Email and digital newsletters Social media and content creation Video, live streams, podcasts and digital content Intranet and Viva Engage You'll help shape internal and customer campaigns, enhance our digital platforms to boost engagement, and support the delivery of both colleague and customer events. You'll also play a key role in keeping content up to date, relevant, and aligned with our brand and values. This is a varied and hands-on role where your creativity, organisation and strong writing skills really will make a difference. What you'll bring You'll be someone who is passionate about great communication and delivering a brilliant customer experience. You'll also bring: Strong writing, editing and proofreading skills You're creative and enjoy exploring new ideas and approaches Ability to create tailored content for different audiences Confidence working with internal and external stakeholders Experience supporting campaigns across digital and offline channels A keen eye for design and detail Ability to work at pace and meet deadlines Experience producing video or digital content Proficiency with Microsoft 365 and tools such as Mailchimp Proficiency with Adobe Creative Cloud (desired) Relevant communications experience (GCSE level or equivalent education) How you'll grow We'll support you to develop deeper communications expertise - including digital platforms, digital media, analytics, and broader sector knowledge. You'll have opportunities to: Contribute ideas and build confidence in a collaborative team Enhance your understanding of customer and colleague engagement Develop a stronger insight led approach to communication Grow your knowledge of the housing sector and how we support thriving communities Why Bromford Flagship LiveWest? You'll be part of a friendly, ambitious and purpose driven team who care about doing the right thing. Our values shape how we work - being customer driven, ambitious and all in as we work together to make a real difference. We're committed to creating an environment where you can be yourself, do your best work, and feel proud of the impact you make. Ready to apply? If you're creative, collaborative and passionate about meaningful communication, we'd love to hear from you. Apply before Tuesday 24 March and help us make a difference for the people and communities we serve. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction. What we offer Flexible and hybrid working; many roles support working across our main locations and home Performance related pay based on shared success A choice of pension schemes with employer contributions of up to 10% Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family Generous holiday, occupational sick pay and paid family leave Annual allowance of £500 to spend on benefits of your choosing, including healthcare plans, dental care, gym membership and much more Attractive career development opportunities The Values Innovation We are creative and fearless in our work. Accountability We take ownership of our work and lead from the front. Teamwork We collaborate widely and build supportive environments. About us We're part of one of the biggest housing associations in the country, Bromford Flagship. As Bromford, our purpose is simple and honest: we invest in homes and relationships so that people can thrive. We provide over 47,000 homes in the West Midlands and West of England; we have relationships with more than 112,000 customers; we have a strong balance sheet and we plan to deliver 11,000 more homes by 2032. But we're only just getting started. Through place-based working, our people build progress from the ground up. You'll find us at the heart of the communities we serve, forging stronger neighbourhood relationships, reacting faster to shifting needs, and planning smarter. And we've created a thriving place of our own - giving brilliant people like you the tools and opportunities to build a future. With development that helps you grow in your role, build future-ready skills, and perform at your best. All within a vibrant and inclusive culture guided by our values. We're a place for people determined to make a difference. Bromford. A place to make your own. Our commitment to equality, diversity and inclusion We're proud to be recognised as a Great Place to Work, thanks to our inclusive, values-driven culture. We know that diverse teams bring out the best in everyone, and we are committed to creating a workplace where everyone feels valued, supported, and able to thrive. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA community. Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.