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Overview
We’re looking for an experienced Product Owner who can drive the development of core customer journeys—checkout, payments, browse, and more—while partnering closely with cross‑functional teams to deliver a modern, scalable, high‑performing eCommerce experience.
Experience Required
* Deep understanding of customer journeys across browse → basket → checkout → payment.
* Worked on projects involving checkout optimisation, payment integrations, customer accounts, product discovery, or similar.
* Demonstrated success working with cross‑functional teams (BA, UX, Data, Developers, Architects).
* Excellent stakeholder management skills—comfortable collaborating with both technical and non‑technical partners.
* Experience working on large‑scale platform migrations or system modernisation programmes (nice to have).
Responsibilities
* Define, refine, and prioritise the product backlog for features related to checkout & payments, customer journeys & conversion flows, browsing, search, and product discovery.
* Work closely with engineering teams to ensure features are broken down, understood, and delivered with quality.
* Shape the end‑to‑end experience as the platform transitions away from existing platforms.
* Collaborate with UX, BA, Data, and Architecture teams to validate requirements and align on technical solutions.
* Continuously refine scope, roadmap, and acceptance criteria across multiple delivery phases.
* Act as the voice of the customer and champion best‑in‑class eCommerce journeys.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Product Management
Industries
Retail and Technology, Information and Media
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