About the Role:
An exciting opportunity has arisen for an experienced and motivated HR and Office Manager to join a senior team and help shape the next phase of growth for a multi-office professional services organisation. This pivotal role is ideal for someone who thrives on responsibility, enjoys a broad remit, and leads from the front.
Key Responsibilities:
HR & People Management
1. Lead recruitment, onboarding, and induction processes.
2. Manage performance reviews, training, and staff development initiatives.
3. Support a positive, collaborative workplace culture.
Operational Management
4. Oversee office and facilities management across multiple sites.
5. Liaise with telephone, IT, and other service providers to ensure smooth operations.
6. Maintain efficient systems and processes to support staff and business operations.
Client Relations
7. Support excellent client service across departments.
8. Proactively address and resolve any client or internal concerns.
Administrative Oversight
9. Manage administrative functions and ensure effective office support.
10. Maintain compliance, risk management, and operational standards.
Who We’re Looking For:
11. Previous experience in a management or senior operations role, ideally within professional services.
12. Strong leadership, communication, and organisational skills.
13. Proactive and solutions-focused approach to people, processes, and planning.
14. Understanding of compliance, HR, and risk management.
15. Experience in the legal industry is a plus but not essential for the right candidate.
Why Join:
The organisation values its team and offers a supportive working environment where contributions are recognised. Benefits include:
16. A collaborative and supportive workplace culture.
17. Opportunities for professional development and ongoing training.
18. Generous holiday package
19. Additional employee benefits, including store discounts and a healthcare package.