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Area manager

Stratford-upon-avon
Mitie Cleaning & Hygiene Services
Area manager
€39,600 a year
Posted: 17h ago
Offer description

Job Title

Area Security Manager – BBC England


Location

Based at BBC Salford Media City, covering Newcastle, Liverpool, Birmingham, Bristol, Blackburn, Leeds, Nottingham, Hull, and Wood Norton.


Reports to

Senior Leadership Team – BBC Security Operations


Contract

Full-time, 45 hours per week. Salary £37,000 – £41,600 depending on experience.


Working Pattern

Monday to Friday, flexible depending on operational needs. You will be required to be on call during some weekends via the manager’s on‑call rota that is shared with all other managers.


The Role

We are looking for an experienced and motivated Area Security Manager to join the BBC England security leadership team, based at BBC Salford. This role is part of a wider national structure, providing security management and operational oversight across key BBC sites throughout England — Newcastle, Liverpool, Birmingham, Bristol, Blackburn, Leeds, Nottingham, Hull, and Wood Norton.

You will be responsible for leading multiple teams across these locations, managing a network of Duty Security Managers and operational staff who provide 24/7 security response and guarding services.

The successful candidate will take command and control of major or critical incidents at an operational or tactical level, oversee the management and development of security personnel, implement and review operational procedures, and act as the primary interface between BBC Security and its internal and external partners.

This is an exciting opportunity to play a pivotal role within the BBC's national security operations, ensuring safety, resilience, and professionalism across all English regions.


Key Responsibilities

* Oversee the operation and continual development of security staff across the assigned English regions.
* Manage 8 x Duty Managers and oversee the security officers.
* Act as the first management point of contact for all security incidents within your area.
* Manage security incidents at Operational (Bronze) or Tactical (Silver) levels.
* Ensure KPIs and service delivery meet BBC expectations and standards.
* Maintain and update all regional security procedures, ensuring they reflect current best practice.
* Manage shift patterns, leave requests, and absence for all staff under your remit.
* Conduct performance development reviews and regular team meetings.
* Lead recruitment, onboarding, and retention of security staff.
* Support contingency and emergency planning, ensuring preparedness across all operational sites.
* Develop and embed new systems, policies, and training initiatives on behalf of BBC Security.
* Liaise closely with partner teams and stakeholders to resolve issues and enhance service delivery.
* Analyse incident and performance reports, providing accurate and timely updates to senior management.
* Proactively identify opportunities for continuous improvement.
* Maintain accurate records of incidents, hazards, and site restrictions.
* Ensure all sites have up-to-date safety documentation, inductions, and operational safety plans.
* Promote and enforce compliance with Health, Safety and Environmental standards.
* Carry out additional duties as directed by the BBC Security Senior Leadership Team.


The Candidate


Essential Criteria

* Proven experience managing a team, ideally within a security, policing, or military environment.
* Strong understanding of incident management, command and control structures, and escalation processes.
* Excellent communication and interpersonal skills.
* SIA Door Supervisor licence (essential).
* Flexible and adaptable, willing to work non‑routine hours and travel extensively between sites.
* Ability to work independently and collaboratively as part of a dispersed management team.
* Committed to continuous professional development.


Desirable Criteria

* Health and Safety qualification (e.g., IOSH Managing Safely) or relevant experience.
* Level 5 in leadership and management.
* CSMP level 6.
* Experience in delivering training or operational briefings.
* Proven ability to develop and embed new procedures or systems.
* Demonstrates drive, enthusiasm, and self‑motivation.
* Contributes positively to team culture and operational excellence.


Additional Information

* The role will require regular travel between all listed BBC England sites, with occasional national travel to other BBC locations.
* Participation in an on‑call rota and out‑of‑hours response (including weekends) is required.
* The post holder will be part of a national security leadership team, working collaboratively to maintain BBC standards and respond to emerging risks and events.


Benefits

We offer a comprehensive benefits package that includes flexible salary options, additional holiday days, and comprehensive healthcare support.

Virtual GP access for you and your household via video or phone, without leaving home.

Financial wellbeing assistance through the Salary Finance scheme—access 50% of earned pay before payday for a small fee, and competitive loans.

Flexible lifestyle benefits platform Choices—purchase up to five extra holiday days yearly, critical illness insurance, dental treatment, or technology products at an affordable cost.

High‑street discounts through our MiDeals platform, cycle‑to‑work scheme, and life cover of up to four times your salary.

Enhanced pension contributions, a save‑as‑you‑earn scheme, and Mitie Matching Share Plan—including potential free shares.

Recognition via Mitie Stars, cash prizes monthly and an end‑of‑year prize of £10,000.

Extensive training and development opportunities across a wide selection of learning resources.


EEO Statement

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition—such as dyslexia, anxiety, autism, a mobility condition or hearing loss—and need any reasonable adjustments, changes or anything done differently during the recruitment process, please let us know by emailing at .

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