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View more categories | View less categories | Sector: Retail and Wholesale | Role: Assistant | Contract Type: Variable Hours | Employment Type: Part Time
About the Role
At Virgin Media O2, we're committed to making every interaction meaningful. As a Retail Advisor, you'll be part of a team delivering exceptional customer service, helping customers find products and services that suit their needs.
What You'll Be Doing:
* Welcoming customers with a friendly, approachable attitude.
* Building rapport to understand their needs and recommending tailored solutions.
* Showcasing our innovative products and meeting performance goals.
* Helping to maintain an inviting and organised store environment.
Who We Are
Virgin Media O2 is the UK's fastest broadband network and a leading mobile brand, expanding to serve millions of new customers.
The Must Haves:
* Confidence, strong communication skills, and a passion for great service.
* Resilience and motivation to achieve individual and team goals.
* Flexibility to adapt to different shifts and customer demands.
* An open mind, eager to learn and grow in a fast-paced retail environment.
Additional Qualities:
* Genuine interest in technology and its benefits.
* Previous experience in retail, sales, or customer service (not essential).
* Proactive attitude and team spirit for collaboration.
What We Offer:
We support your success with tailored training during a 4-day (30 hours) induction, covering all aspects of Virgin Media O2. Additionally, you will receive:
* A competitive hourly rate of £12.40, with potential earnings through our accreditation programme.
* Opportunities for progression via our accreditation programme.
* 23 days' annual leave, plus a day off for your birthday, with options to buy or sell leave.
* An excellent pension scheme, matching up to 10%.
* Employee benefits including BUPA medical cover, healthcare, and life assurance.
* Family-friendly policies such as neonatal leave, 14-week paternity leave, and carers leave.
Next Steps
Our Recruitment Process:
After applying, you'll complete an online assessment. Successful candidates will be contacted for further discussions about the role.
Join Us!
This is an opportunity to create memorable moments for customers and build a rewarding career. Apply today and bring your passion for people and technology to Virgin Media O2!
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