Duty Manager
Company Description
South Downs Leisure is a charity and Community Leisure Trust that operates on behalf of Adur and Worthing Councils, providing inclusive sports and leisure services. With a mission to enhance the health and wellbeing of local residents, they collaborate with clubs, charities, schools, and wellbeing providers. South Downs Leisure manages four sites in Worthing and three sites in Adur, serving over 100,000 residents. Their goal is to create a clean, safe, and positive environment for community leisure experiences.
Role Description
This is a part-time, on-site role located in Lancing for a Duty Manager. The Duty Manager will oversee the daily operations of the leisure facility, ensuring smooth service delivery, safety, and customer satisfaction. Responsibilities include supervising the team, managing schedules, handling customer inquiries, ensuring health and safety compliance, addressing operational issues, and contributing to staff development. The role may also include assisting with events and being a key point of contact during scheduled shifts.
Qualifications
* Leadership and team management skills, such as supervising staff and handling team schedules
* Customer service and communication skills for addressing inquiries and maintaining high satisfaction levels
* Operational knowledge, including health and safety compliance and problem resolution
* Organizational and time management skills for overseeing multiple tasks and shifts effectively
* First Aid certification is highly desirable
* Previous experience in leisure, hospitality, or facility management is a strong advantage
* Ability to work flexible hours, including evenings and weekends
Seniority level
Mid-Senior level
Employment type
Part-time
Job function
Management and Manufacturing
Industries
Recreational Facilities
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