Full job description - Polestar New Car Sales Manager
We are now looking for a New Car Sales Manager for our Polestar Space in Sheffield. We offer full-time hours and competitive OTE! As New Car Sales Manager, you will lead and drive the performance of the new car sales department at our Polestar Space in Meadowhall. This role requires a dynamic leader with a strong understanding of premium automotive retail, exceptional customer service focus, and a passion for electric mobility.
The Company – Who will I be working for?
Established in 1982, we are an independently owned business that prides itself on outstanding customer service in our award-winning dealerships located in Doncaster, Wakefield, Barnsley, Hull, and Leeds. Our dealerships are recognised by their respective car manufacturers as offering the highest standards of customer service and care.
As authorised Volvo, SEAT, CUPRA, Honda, Polestar, BYD & Used Car dealers we have specialist Sales Executives, Aftersales Advisors and Technicians to assist our customers with any query that they may have.
We constantly seek to attract highly motivated individuals that want to work as part of a team and share in the commitment, responsibility, accountability, and discipline required to achieve our Vision.
The Role – What you’ll be doing
Leadership & Team Management
* Lead, coach, and inspire the sales team to exceed individual and team sales targets.
* Recruit, train, and develop high-performing Polestar Specialists and Transaction managers.
* Monitor team performance and conduct regular reviews to support professional growth.
Sales Strategy & Execution
* Drive new vehicle sales through strategic planning, customer engagement, and digital initiatives.
* Ensure all leads (digital and in-person) are followed up promptly and professionally.
* Collaborate with the marketing team to execute local campaigns and brand activations.
Customer Experience
* Deliver an exceptional and seamless customer journey, from enquiry to handover.
* Ensure all team members embody Polestar brand values and uphold a premium experience.
* Act as a key escalation point for customer queries and concerns.
Operational Excellence
* Manage and optimise the end-to-end sales process, including pricing, financing, and delivery.
* Oversee vehicle inventory, stock control, and allocation with supply chain teams.
* Ensure compliance with FCA, GDPR, and all relevant automotive retail regulations
Reporting & Analysis
* Monitor KPIs, lead conversion rates, and performance metrics.
* Provide regular sales forecasts, pipeline updates, and market feedback to senior management.
* Analyse trends to inform business planning and adapt strategies accordingly.
You’ll do this by having:
* Proven experience as a Sales Manager within the premium or electric vehicle segment.
* Strong leadership, coaching, and team development skills.
* Excellent communication and interpersonal abilities.
* Customer-focused with a passion for delivering premium experiences.
* Commercial acumen and results-driven approach.
* Proficient in CRM systems, digital lead management, and sales reporting tools.
Company Number: 01647975
VAT Number 715971613
Riverside Motors (Doncaster) Ltd, Riverside Motors (Hull) Ltd, Riverside Hull Ltd, Riverside Wakefield Ltd & Riverside Motors (Wakefield) Ltd are appointed representatives of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker, not a lender. We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We may receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered. All finance applications are subject to status, terms, and conditions apply, UK residents only, 18s or over, Guarantees may be required. Data Protection No: Z5997812
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