Overview
We are seeking a proactive and organised Logistics Supervisor to join a busy manufacturing operation in Telford. In this role, you will take ownership of outbound and inbound logistics, ensuring customer shipments are planned and executed in line with delivery schedules and quality standards. You will also support team development and play a key role in maintaining compliance across shipping, receiving, and customs processes.
This position is well suited to someone with strong logistics experience who enjoys leading a team and working in a fast-paced production environment.
Schedule
Shift: Days
Hours: 38 hours per week
Overtime: May be required based on operational demands
Key Responsibilities
Plan and coordinate all customer shipments to meet delivery schedules and requirements
Ensure all shipping documentation, labelling, and advance shipping notifications are accurate and compliant
Oversee goods-in processes, including receiving deliveries and booking stock into systems
Coordinate supplier receipts and manage discrepancies in line with KPIs
Work closely with third-party logistics providers to arrange and track shipments
Manage import and export activities, ensuring all customs documentation is accurate and compliant
Maintain well-organised records for audit and compliance purposes
Lead and support the Shipping & Receiving team, driving performance and development
Monitor inventory handling and ensure alignment with quality and operational standards
Investigate delivery issues and discrepancies, conducting root cause analysis where required
Support waste, scrap, and non-BOM material tracking and documentation
Promote health, safety, and environmental standards across the department
Qualifications
Previous experience in a shipping, receiving, or logistics role within manufacturing
Experience working with ERP systems (SAP or similar preferred)
Knowledge of UK and international shipping, including import/export processes
Strong understanding of inventory control and material handling
Proficient in Microsoft Office applications
Excellent communication skills with the ability to engage across all levels
Lean or continuous improvement experience is advantageous
Core Competencies
Strong leadership and team coordination skills
Excellent organisational and problem-solving abilities
High attention to detail and accuracy
Ability to work under pressure in a fast-paced environment
Effective communication and stakeholder management
Proactive and adaptable approach with a “can-do” attitude
Equipment & Technologies
ERP systems (SAP or similar)
Shipping and logistics platforms
Inventory and warehouse management systems
Material handling equipment