As an Estates Operative (Maintenance & Grounds), you’ll play a vital role in maintaining and enhancing both the buildings and outdoor spaces across our village. You’ll help ensure our environment is attractive, safe, and enjoyable for residents, customers, and visitors - supporting our mission to create communities where everyone has the opportunity to age well.
Key Responsibilities
Maintenance & Facilities
* Carry out scheduled maintenance and inspections of village structures, fixtures, fittings, and equipment.
* Report faults or damage promptly to the Facilities Manager or General Manager.
* Regularly test alarm and safety systems, recording and escalating any issues.
* Support repairs and upkeep of communal areas, benches, and outdoor structures.
* Maintain tools and equipment in good working order, ensuring safe and tidy storage.
* Assist with compliance checks and maintain accurate records.
Grounds & Landscaping
* Maintain all outdoor areas, including lawns, beds, woodlands, boundaries, roadways, and paths.
* Mow lawns, trim hedges, prune trees, and plant or care for shrubs and flowers to maintain a high-quality appearance.
* Identify and treat plant health issues in line with RVG’s sustainability and environmental guidelines.
* Operate and maintain irrigation systems; water manually as needed.
* Keep all walkways, paved areas, and hardscaping safe, clear, and accessible - including snow and ice removal when required.
Health, Safety & Teamwork
* Follow all Health & Safety and COSHH procedures; use only approved materials.
* Maintain spraying and chemical-use records accurately.
* Participate in emergency response duties, including first aid and liaison with emergency services when trained.
* Support colleagues, share knowledge, and contribute to a positive, inclusive team culture that reflects RVG’s values.
* Provide out-of-hours emergency cover as part of a rota.
Skills & Attributes
* Strong customer focus and commitment to providing an excellent service.
* Reliable, proactive, and able to prioritise work effectively.
* Good teamwork and communication skills.
* Practical problem-solving ability and attention to detail.
* Willingness to learn and continuously improve.
Experience & Qualifications
* 1–3 years’ experience in gardening, landscaping, maintenance, or a related field.
* Physical stamina to perform outdoor and manual work.
* Awareness of Health & Safety and COSHH guidelines (training provided).
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