All About Recruitment Ltd
is currently recruiting for a
Full Time Call Centre/ Collections Agents to work in a vibrant, friendly, and busy office.
Applications are invited from candidates with experience in:
Call Centre Agent / Enforcement Agent / Collection Agent/ Credit Control / Debt Administrator /Debt Recovery Agent / Collections Clerk / Recovery Clerk / Sales Executive / Renewals Clerk / Arrears Administrator
Salary:
£22.2K - excellent bonus / commission and benefits, monthly bonuses typically range from £500 to £2000, no legal obligation 35 hour working week on average.
Location:
Northampton, NN1. Free Car Parking provided
To Start:
ASAP, subject to an informal meeting with the client
Duration:
Permanent
Hours of work:
Week one
8am
2.30pm and 9am
1pm Saturday
Week two
9am
5pm
Week three
11.30am
7pm
Benefits:
Funded training and learning / Staff events / Great working environment
The Role:
Applicants will need to evidence experience working in busy target driven call centre environment with some understanding of general administrative tasks.
Duties and responsibilities will include but are not limited to:
Inbound and outbound call handling
Handling complaints and resolving (full training provided)
Taking payments over the telephone
Making outbound calls to recover aged debt.
Liaising with external enforcement agents
Responding to emails and correspondence
The ideal candidate will have:
Excellent customer services skills and a clear telephone manner
Good IT skills and a willingness to learn new systems.
Interested? Please apply online, including your current remuneration details
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, All About Recruitment Ltd will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
All About Recruitment Ltd in an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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