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Earn up to £47,000 OTE with a £40,000 base salary.
DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team, you’ll be an integral part of our expanding services — the backbone, if you will — and enjoy a career with endless variety and a genuine sense of fulfillment. It’s Miles Better.
What you'll do
This is a permanent role looking for applicants living in the areas below.
You will be contracted to work 40 hours, five days a week, starting on a shift pattern with operating hours between 7am and 8pm, Monday to Sunday, with the opportunity to do overtime — you choose.
We will provide you with a Green Flag vehicle, and you will start your day from your home.
We know that our customers' vehicles make getting from A to B easier, whether that's for the weekly shop, the school run, or a staycation. Sometimes, our customers need us to get their vehicle back on the road, and that's where you'll come in.
You'll put your technical knowledge to the test. Whether they are out of fuel, require a tyre repair/change, or a new battery, you will be ready and prepared to put their mind at rest and assist with a full kit on board to help them get back on the move. You will need to diagnose the problem, understand the requirements to resolve it, and give them confidence to continue their journey without further vehicle interruptions.
What you'll need
* A current Category B driving licence is necessary.
* NVQ Level 2 or similar accreditation in light vehicle maintenance is preferred but not essential.
* Demonstrate empathy and a desire to always achieve the correct outcome.
* Experience in the Motor Repair industry.
* Experience of lone working (desirable).
* Utilise and apply up-to-date vehicle repair techniques.
* Display and utilise best practice and first-class Health & Safety behaviours.
* Collaborate with dispatch team to improve the customer claims journey.
* Use self-initiative.
We recognise we wouldn't be where we are today without our colleagues, which is why we offer excellent benefits designed to suit your lifestyle:
• 50% off home, motor, and pet insurance plus free Green Flag breakdown cover
• Additional optional Health and Dental insurance
• EV car scheme allowing all colleagues to lease a new electric or plug-in hybrid car in a tax-efficient way
• Buy as you earn share scheme
• Employee discounts and cashback
We want everyone to get the most out of their time at DLG. That’s why we’ve looked beyond financial rewards and created an offer that considers your whole life — supporting our people to work at their best, whatever that looks like, and offering real choice, flexibility, and a better work-life balance so they can focus on what matters most. Our benefits are about more than just money; they’re about recognising who you are and the life you live.
Be yourself
Direct Line Group is an equal opportunity employer. We believe diversity of background and thinking is a strength. We're proud to be one of the UK's Top 50 Inclusive Employers and are committed to creating an inclusive workplace where everyone can be themselves and succeed. We understand you're more than your CV, and the qualities that make you unique are what bring potential to our business. If you need adjustments to our recruitment process, please contact our recruitment team for support.
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