Part Time Customer Service Advisor, Wallsend
Client: EE
Location: Wallsend, United Kingdom
Job Category: Other
-
EU work permit required: Yes
Job Views:
3
Posted:
25.07.2025
Expiry Date:
08.09.2025
Job Description:
Where: EE Newcastle - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET
Salary: £13,379.73 rising to £13,698.13 after 8 months, plus uncapped commission
Start Date: 8th September 2025
Part Time: 20 hours per week (also available for 25 or 30 hours)
*Please note, shift pattern includes working every Sunday and Monday; other working days will be discussed during recruitment.
Why this job matters
Are you someone who enjoys solving problems? Maybe you like gaming or tinkering with technology? If so, your transferable skills can help you succeed in a Customer Service role with EE.
Join our Home Tech Team in Newcastle, where you'll handle Mobile Billing-related queries over the phone. Whether it's a simple billing question or more complex issues, you'll support customers throughout.
No specific experience is required. If you're naturally helpful, calm, and good at building relationships, we can train you on the rest.
We offer flexibility to support your life, including scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* Starting salary of £13,379.73, rising to £13,698.13 after 8 months, plus incentives and bonuses.
* Online GP access 24/7 for you and your immediate family, fully funded.
* Market-leading paid carer’s leave, up to 2 weeks.
* Family Leave with 18 weeks full pay and 8 weeks half pay in the first year.
* Discounts on EE & BT products, saving hundreds of pounds annually.
* Support to develop your career within EE.
* Season Ticket Travel Loan to cover your commute costs.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental coverage.
We foster a great team culture with meaningful support and tailored training. Why wait? Join us today!
#J-18808-Ljbffr