Introduction Description About Zurich Cover-More Zurich Cover-More is one of the world’s largest travel insurance and assistance providers and part of Zurich Insurance Group, a leading multi-line insurer. We stand for more care, more cover, for all, and we look after more than 20 million of the world’s travelers every year, making sure we are there every step of their journey. Our family of customer-facing brands include Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely and Blue Insurance. We are a connected and caring workforce of more than 2900 employees with teams in North America, Europe, Latin America and Asia Pacific. Our global delivery platform provides a consistent multi-lingual service experience and ability to write insurance policies in more than 50 countries. Zurich Cover-More has more than 200 distribution partners around the world including airlines, global travel companies, major banks, credit card providers and leading retailers. At our global company, people and teamwork drive everything we do. We’re searching for an Agile Delivery Manager in North Sydney. This role ensures efficient delivery within the region by driving teams towards delivery objectives, mitigating risks, managing dependencies and fostering collaboration across squads and teams. If you’re seeking a permanent full-time position, ready to bring a positive impact and looking for an exciting adventure forward, we want to hear from you! Salary: Competitive salary plus super PLUS annual bonus incentive What’s the job? By fostering an environment of continuous improvement, feedback, and team empowerment, the Agile Delivery Manager significantly contributes to the overall success of our organisation. You’ll partner with platform managers, Product Owners, Scrum Masters, Business Analysts and developers to plan and manage delivery and cross-squad dependencies You’ll provide clear, executive-level roadmap updates, aligning delivery with business priorities and timelines You’ll leverage deep knowledge of several agile methods (e.g. Scrum, XP, Lean Software Development, Kanban, LeSS, SAFe, etc.), acting as an agile champion and contributing to expanding the understanding and practice of agile principles and values You’ll ensure delivery by the team throughout product development, testing and implementation phases to ensure feature integrity and quality You’ll use customer insights to provide direction for business initiatives And what are we looking for? You’ll have at least 5 years’ experience in IT delivery management, with significant experience in Agile environments You’ll have an understanding of, and ability to apply and coach team members in, the application of Agile methodologies, tools and techniques at scale You’ll be proficient in using delivery management tools such as Jira and Confluence You’ll be highly proficient in independent issue resolution and innovative problem-solving, with strong leadership skills and the ability to proactively manage expectations for delivery success You’ll have demonstrated ability to consolidate and coordinate team delivery plans using agile practices and be knowledgeable in information management practices, system development life cycle, IT services, and agile/lean methodologies You’ll be a strategic thinker with the ability to overlay business strategy and goals with technology roadmap and considerations to drive optimal delivery and maximise value So, why choose us? We value optimism, caring, togetherness, reliability and determination. We have more than 2900 employees worldwide: we’re a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travelers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 5 days in the office per fortnight. Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business! Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme. Travel and work with us. We’ll help you keep travelling in your career, oh and quite literally with free travel insurance…so start planning for your next trip today! Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are. Apply today and let’s go great places together! To learn more about working at Zurich Cover-More, check out our careers and benefits page!