Overview
The philosophy at the Kingston Hospital Maternity Unit is to put women and birthing people at the centre of their service. The unit are looking for support across a variety of departments. This role is specifically within the Birth Centre.
Responsibilities
* Provide women, relatives and visitors with a warm welcome
* Be a supportive companion to women and visitors
* Support to ensure the environment in the Birth Centre is maintained, e.g., low lighting, calm and clean
* Support at meal times with trays, clearing tables, refilling water jugs and with drinks
* Assist with caring for the baby while mum is showering (may include changing nappies, dressing and providing advice and support where appropriate)
* Respond to buzzers and refer to appropriate member of staff
* Answer general queries about the hospital, ward and services
* Support the ward with the coordination of visiting times
* Transport notes, bloods to lab, etc., as required
* General housekeeping duties, wiping down beds, restocking cupboards and cleaning equipment
* Support with discharge, escorting and carrying bags for women and families
* Assist with admin and audit work as required
* Report any incidents to the Birth Centre Team Lead/Unit Leader
* Infant feeding support
* If trained in Maternity specific Aromatherapy, Acupuncture, Acupressure and/or Massage, you will be able to carry out these therapies whilst in role. Proof of certification and appropriate insurance to practice will need to be provided at assessment if available.
Volunteer profile
This role is best suited to volunteers who are proactive in supporting a large team, enjoy meeting people as well as providing companionship and support during what can be an emotional journey for women. You will need to be able to interact with people from all walks of life and be able to listen to people without judgement.
Essential Information
If you are interested in more than 1 role, please submit your application on your initial preference (other roles can be discussed at assessment).
Please note you will be given a 20-minute assessment on the week commencing either the 13th October or 20th October at Kingston Hospital.
The Mandatory training for this role will be on Tuesday 25th November 2025.
All Birth Centre Volunteers will also need to undertake Neonatal Life Support training (which will take place on the Volunteer Induction day) as well as a one day Infant Feeding Study Day, before commencing in role.
Please only apply if you are able to attend the above dates.
References and Identification
Please provide details for 2 references (one of which you have known for over 3 years). It is essential you provide an email address for each reference when submitting your application. You can provide a family friend but not a relative.
Please bring the following I.D documents to your assessment; otherwise we will not be able to proceed on the day. A minimum of THREE individual forms of valid, current and original identification is required. Bring one document from Group One and two documents from Group Two.
Group One: UK Passport; EEA/Swiss Passport; Other passport with indefinite leave to remain; Other Passport; Biometric Residence permit; Driving Licence photo card (UK, IOM or CI); Current EU Photo Driving Licence; EU national identity card - EU only
Group Two: Driving Licence photo card (UK, IOM or CI); Current EU Photo Driving Licence; Driving licence - old-style paper licence (must be UK); Bank statement (UK/EEA) - less than 3 months old; Utility bill - less than 3 months old (UK); Utility bill - 2nd Supplier - less than 3 months old; Council Tax Statement - issued in the last 12 months; Mortgage statement (UK or EEA) - must be a recognised lender and issued in the last 12 months
About Kingston and Richmond NHS Foundation Trust
Kingston and Richmond NHS Foundation Trust offers a range of opportunities to grow your career across hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we provide the environment to support professional development. With colleagues working in people’s homes, in community clinics, and in two hospitals, we have breadth of knowledge and experience to draw from.
Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an 'Outstanding' rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and support colleagues to be their best at work. We have won awards from the HSJ and Nursing Times for how we support colleagues across services.
Our values
These words are important reminders, but our behaviours tell people who we are. We expect all colleagues to bring our values to life in their work.
* Compassionate: We provide care with kindness, understanding and empathy for all.
* Inclusive: We embrace diversity and respect the unique contributions of every individual.
* Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
* Inspiring: We are committed to continuous improvement and excellence in patient care, staff development and innovation.
#J-18808-Ljbffr