Job Description
The Opportunity
We are seeking an experienced Assistant Director – HR Services to join a large and complex organisation at a critical point of transformation. This is a high-impact leadership role, forming part of the extended HR team.
You will lead a multidisciplinary HR Services function, overseeing Resourcing, HR Operations, HR Data & Insight, Payroll and Pensions, ensuring high-quality, compliant, and customer-focused service delivery across the organisation.
Key Responsibilities
* Provide strategic and operational leadership across HR Services functions
* Lead end-to-end resourcing, including workforce planning, talent acquisition and onboarding
* Oversee payroll and pensions delivery for circa 10,000 employees, ensuring accuracy and compliance
* Drive continuous improvement, service modernisation, and shared service delivery models
* Ensure robust HR data integrity, analytics and insight to inform decision-making
* Act as deputy to the Director of HR Services as required
* Build strong stakeholder relationships across the organisation and with trade unions
About You
* Significant senior-level experience leading HR operations in a complex organisation
* Strong knowledge of HR, payroll, pensions, and employment legislation
* Proven experience delivering transformation and service improvement
* Strategic thinker with the ability to translate vision into operational delivery.
* CIPD Level 7 qualified (or equivalent experience)
Why Apply?
This is a unique opportunity to shape and modernise HR service delivery in a large-scale environment, with real organisational impact.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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