Appeals and Resolutions Officer – SEND Bournemouth | Hybrid Working Preferred | £190–£210 per day Pertemps are currently recruiting for an experienced Appeals and Resolutions Officer to provide specialist support within a high-volume statutory SEND appeals service in Bournemouth. This is a key role focused on ensuring statutory compliance, maintaining service continuity, and supporting lawful decision-making across mediation and SEND Tribunal processes. Key responsibilities include: Coordinating mediation and SEND Tribunal activity Managing appeal cases from initial receipt through to conclusion Monitoring and meeting statutory deadlines Preparing and quality assuring evidence and case documentation Providing expert advice on SEND legislation and appeals procedures Supporting lawful and defensible decision-making Working closely with case officers, managers, and legal services Reducing the risk of missed deadlines, complaints, and Judicial Review Requirements: Previous experience within a SEND appeals or resolutions service Strong understanding of SEND legislation and Tribunal processes Ability to manage a high-volume caseload effectively Excellent written communication and organisational skills Local authority experience preferred Why work through Pertemps? By applying through Pertemps, you’ll benefit from: A dedicated consultant with access to roles nationwide and available whenever you need support A simple online registration process Attractive referral schemes and incentives Ongoing compliance fully managed for you Prompt and reliable payroll …and much more! To discuss this role in more detail, please contact Freya Joseph on 07471 306880 or email Freya.joseph@pprsocialcare.co.uk.