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Medical secretary - clinical chemistry

Liverpool (Merseyside)
NHS
Medical secretary
Posted: 14 September
Offer description

Overview

This post is open to employees of the five LAASP organisations. As part of your application, you will be asked to confirm that you are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women's Hospital or The Walton Centre.

An exciting opportunity has arisen for an experienced medical secretary to join the team within Clinical Chemistry at LUHFT. The successful candidate must be able to undertake all administrative duties including diary management, be well organised, plan own workload and work on own initiative working to strict guidelines, both individually and as part of the wider team. You will be expected to be a team player and cover for your colleagues during absences.


Responsibilities

* Provide a comprehensive secretarial service to consultants and speciality teams including transcription (audio typing) of letters and arranging appropriate follow up.
* Manage creation, reduction and cancellation of clinic templates for clinicians.
* Liaise with service users (patients, GPs, other Trusts) via telephone and email; relay messages to clinicians and respond to queries promptly.
* Manage and maintain 18 week pathways including tertiary referrals to external trusts; ensure accurate recording on PAS and track referrals to ensure timely review and follow-up appointments in conjunction with the RTT pathway.
* Provide other general administrative duties relevant to the role as listed in the job description.


Details

Employer: Liverpool University Hospitals NHS Foundation Trust. The Trust comprises Aintree University Hospital, Broadgreen Hospital and Royal Liverpool University Hospital. The group supports general and emergency care as well as specialised regional services.

Location: Royal Liverpool University Hospital, Mount Vernon Street, Liverpool, L7 8YE.

Date posted: 10 September 2025

Pay Scheme: Agenda for Change • Band 4 • Salary £27,485 to £30,162 per annum

Contract: Permanent • Working pattern: Full-time

Reference: 287-RMED-302-25


Qualifications

* Essential: Educated to GCSE/O Level standard/equivalent or higher
* Essential: RSA/OCR Typing/Word processing Level 3 or equivalent
* Essential: RSA/OCR Audio typing Skills Level 3
* Essential: Knowledge of medical terminology
* Essential: Secretarial Qualification or equivalent experience
* Desirable: ECDL or equivalent
* Desirable: Shorthand


Experience

* Essential: Excellent IT skills with knowledge of Microsoft Office packages
* Essential: Demonstrable experience in an NHS office environment as a medical secretary


Skills

* Essential: Professional communication at all levels; strong organisational and keyboard skills
* Essential: Ability to manage workload, priority tasks and meet deadlines
* Essential: Ability to work independently or as part of a team
* Essential: Legible handwriting; experience in supervising and motivating a team
* Essential: Time management; interpersonal and influencing skills
* Desirable: Knowledge of internal PAS system; understanding of Trust policies


Other requirements

* Essential: Comply with Trust policies and procedures
* Essential: Maintain confidentiality in line with the Data Protection Act
* Essential: Willingness to undergo further training as required


Disclosures

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; a Disclosure via the Disclosure and Barring Service will be sought to check for prior criminal convictions.


Notes

Applications from job seekers who require Skilled Worker sponsorship to work in the UK will be considered alongside all other applications.

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