Who are we?
Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace. As the countryside companion to Maison Estelle, the manor is also a ‘hosted home’, bringing people together that have plenty to say and nothing to prove.
The on target earning potential for this role is £32,910.40 per annum based on a 40 hour contract - comprising an hourly rate of £14.38, plus inclusion in our commission scheme*. Please note this role is paid hourly so this is a projected salary and OTE.
As aRetail Stock Assistantwithin Estelle Manor, you will play a crucial role in ensuring the seamless management of stock, supporting both the retail team and overall operational efficiency. With a keen eye for detail and strong organisational skills, you will oversee stock control, supplier coordination, and online shop management, maintaining the highest standards to support a premium retail experience.
Who we are looking for?
* Experience in stock management within a retail or luxury environment.
* Strong organisational and administrative skills with attention to detail.
* Excellent communication skills, comfortable liaising with suppliers, colleagues, and senior management.
* Ability to manage stock replenishment, purchase orders, and supplier logistics efficiently.
* Enthusiastic team player with a proactive and problem-solving mindset.
* Passionate about maintaining a seamless and organised stock process to support an exceptional guest experience.
Key Responsibilities
* Raise replenishment orders as instructed by the Head of Department (HoD), create purchase orders, and submit to suppliers.
* Coordinate supplier logistics, including deliveries, collections, and customs clearance.
* Maintain stockrooms in compliance with Health & Safety and Fire Safety guidelines.
* Ensure stock is receipted within 2-3 business days (up to 7 days in exceptional cases).
* Manage the online shop back office, including out-of-stock updates, price adjustments, and new stock listings.
* Assist with physical stock counts to ensure accuracy.
* Implement and monitor price increases.
* Provide in-store support when required, including covering lunch breaks or sickness absences.
Stock Takes
* Support the management of stock takes in line with rota and stock take calendar.
* Ensure all stock takes are completed on time and within the allocated timescale.
* Investigate variances thoroughly before presenting the final report to the HoD.
* Ensure the final stocktake variance is approved by the HoD.
* Maintain accurate and up-to-date documentation of the quarterly stocktake cycle.
What’s in it for you?
At Estelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Birthday Wheel surprises. Nurture your well-being with stocked colleague spaces and daily Smart Fridges. Engage in forums shaping The Estelle Way and utilise the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you are valued, supported, and celebrated.
Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips:
* Biannual company socials plus smaller social and sports groups.
* Exclusive staff rates and F&B discounts across sister properties.
* Estelleversary and Birthday Wheel gifting for all employees (including overnight stays and dinners).
* Colleague spaces stocked with food, drinks and locally sourced coffee.
* Seasonal, daily stocked Smart Fridges with freshly prepared meals while on shift.
* Added protection of both our pension and life assurance schemes.
* 28 days holiday, inclusive of bank holidays, which increases with length of service. For part time positions, please note the holiday allowance will be pro-rata.
* Colleague Forums and Sustainability Committees to help create The Estelle Way.
* Recommend-a-friend bonus scheme.
* Uniform provided, cleaned, and pressed.
* Onsite seamstresses to ensure your uniform is fitted and repaired.
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