Marks & Spencer Plc is seeking a Senior Service Assurance Manager based in Salford to ensure effective service management delivery across D&T products and platforms. The role emphasizes ITIL4 and continuous improvement, engaging with stakeholders and team leaders to enhance service quality.
Responsibilities include monitoring performance, driving compliance, and championing the adoption of service management practices. Notable benefits include a competitive holiday allowance, discretionary bonuses, and a strong pension scheme.
#J-18808-Ljbffr