West Midlands Combined Authority (WMCA) offers a unique opportunity for a Director of Technology in the Technology & Insight Directorate to shape the future of digital and technology at the heart of a region‑wide transformation.
Responsibilities
* Set and maintain the Technology Strategy & Roadmap.
* Establish assured standards for distributed infrastructure/ IoT across the public realm, including where assets are operated by delivery arms or partners.
* Provide senior technical oversight for transport payment systems.
* Champion modern engineering and service practices.
* Line manage and develop the Head of Corporate IT and Head of Technology Systems & Infrastructure, setting clear objectives, coaching performance and growing talent pipelines.
* Run a best‑in‑class Service Desk and core IT operations.
* Ensure effective operation, maintenance and renewal of physical and back‑office assets.
* Be accountable for the operational delivery of security, privacy and information governance controls.
* Oversee the management of all technology‑associated budgets.
* Monitor all legislation relevant to the management of the Digital, Data and Technology solutions.
Essential Qualifications
* Proven experience in a similar leadership role.
* Degree level or equivalent qualification in a relevant technology‑related field.
* Background in designing/developing Digital systems and planning IT implementation.
* Demonstrable ability to drive organisational change, led by digital architecture and data.
* Strategic‑level experience of developing and delivering large‑scale transport ticketing solutions in a multi‑stakeholder and political environment.
* Experience of leading, managing, influencing and inspiring teams and stakeholders.
* Experience of overseeing complex programme delivery within the public sector.
* Experience of managing multimillion‑pound capital and operational budgets.
* Experience of leading the operation of large customer‑dependent systems.
* In‑depth knowledge of Digital systems and infrastructure.
* Excellent knowledge of data structures and design.
* Strong analytical and problem‑solving skills.
* Ability to build strong relationships and influence decisions.
* Commercial awareness and negotiation skills.
Location
The role is based at 16 Summer Lane, Birmingham, B19 3SD, with at least 2–3 days a week spent in the office.
Benefits
* Local Government Pension Scheme.
* Shared Cost Additional Voluntary Contribution scheme.
* 28 days paid annual leave (plus option to purchase more) + statutory days.
* EV car benefit scheme.
* Healthcare plans.
* Discounted gym membership, will writing, and mortgage advice.
* Option to buy a bicycle, including e‑bikes and adapted pedal cycles, at a discounted rate.
* 3 days of paid leave each year to volunteer.
* Interest‑free financing through SmartTech to buy the latest technology.
* Discounted shopping with over 2,000 retailers and a Costco membership through the WMCA.
* Boundless unlocks unlimited entry to top‑rated UK attractions and extra benefits.
* Eye Care Scheme, offering a free eye test and a financial contribution towards glasses.
Right to Work in the UK
Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements before any employment offer can be confirmed. Non‑UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).
Inclusive Workplace and Equality
WMCA holds diversity accreditations, such as the RACE Code Quality Mark and the Armed Forces Covenant (Gold status), and has been recognised as an Inclusive Top 50 Employer and a Ban the Box employer. We are a Disability Confident Employer with ‘Leader’ status, committed to interviewing applicants with disabilities who meet all the essential role criteria.
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