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Clinical prioritiser - central cornwall

Truro
Phoenix MCT
Posted: 18h ago
Offer description

Clinical Prioritiser – Central Cornwall

Apply for the Clinical Prioritiser – Central Cornwall role at Phoenix MCT

This role is open only to current NHS staff in Cornwall or the Isles of Scilly from the following organisations:

* Cornwall Foundation Trust
* Royal Cornwall Hospitals NHS Trust
* Cornwall and Isles of Scilly Integrated Care Board

The Central Integrated Transfer of Care Hub (ITOCH) team is seeking a clinical prioritiser to coordinate local demand and capacity, ensuring that individual needs are triaged, prioritised and directed to the most appropriate resource within a multidisciplinary, cross‑organisational team.


Key Responsibilities

* Triage and process referrals using the RiO and STRATA systems.
* Coordinate demand and capacity to prioritise patient needs across existing team boundaries.
* Apply specialised knowledge in frailty and intermediate care to support advanced assessment and care planning.
* Ensure effective flexibility of workforce to improve service delivery efficiency.
* Enhance communication to speed up escalation and add flexibility to response.
* Travel frequently to various county locations, including areas not accessible by public transport, and manage travel requirements.
* Collaborate with the multidisciplinary and cross‑organisational team to provide seamless pathways through acute and community services.


Qualifications & Requirements

* Band 5 staff currently employed within the above NHS organisations (encouraged to apply).
* Experience or experience‑related training in triage, demand management or related clinical roles.
* Ability to travel across Cornwall and the Isles of Scilly as required.
* Strong communication and organisational skills.


About Phoenix MCT

We are a community and hospital‑based trust dedicated to improving the physical and mental health of our patients. Our organisation comprises over 4,000 staff, including doctors, nurses, therapists and support personnel, working in homes, community clinics and hospitals to provide high‑quality care.

Join us to support the health and wellbeing of the people who live and visit this beautiful part of the UK.

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