SummaryJob Reference: VR140426Job Title: End User EngineerSalary: circa 40-45k+Location: Belfast, City Centre, hybridContract: Temporary contract, full-time, opportunity to secure permanent positions A leading global technology services provider is seeking an experienced End User Engineer to join their growing Belfast-based team. This is an exciting opportunity for a skilled End User Engineer to play a key role in delivering high-quality IT support and security solutions within a fast-paced, client-focused environment.This position is initially offered as a 3-month temporary contract, with strong potential for extension or permanency as the organisation continues to expand its long-term IT hub in Belfast.The RoleAs an End User Engineer, you will work closely with clients to understand their technical requirements and deliver tailored solutions across desktop support and security platforms. You will take ownership of complex issues, ensuring they are resolved efficiently while maintaining excellent communication with stakeholders.Key ResponsibilitiesEngage with clients to understand technical needs and recommend effective solutionsLead implementation and support of email and web security platforms (e.g. INKY, Proofpoint, Cisco Umbrella, Mimecast)Troubleshoot complex issues and conduct Root Cause Analysis (RCA)Provide mentorship and guidance to junior engineersManage and update tickets within a service desk environmentDeliver system deployments independently and collaborativelyDocument solutions and support knowledge transfer across teamsKey Skills & ExperienceStrong end-to-end troubleshooting capability with minimal supervisionAdvanced desktop support experience, including escalationsHands-on experience with email/web security platforms (INKY, Proofpoint, Umbrella, Mimecast)Ability to analyse phishing threats and web filtering issuesExcellent communication and stakeholder management skillsExperience working in fast-paced, client-facing environmentsFlexible approach to working hours and on-call support when requiredTechnical RequirementsMinimum 5 years' experience in IT support, ideally within an MSP environmentStrong expertise in Microsoft 365 (security, administration, migration)Proficiency in Windows, macOS, Microsoft Entra ID, Intune, Exchange, and DefenderSolid understanding of Azure infrastructure and optimisationExperience with Intune MDM and device managementKnowledge of SharePoint administration and migrationsFamiliarity with DNS, DHCP, Active Directory, and Group PolicyUnderstanding of email authentication protocols (SPF, DKIM, DMARC)DesirableExperience in regulated environments (e.g. SOC2, HIPAA, HiTrust)Exposure to automation tools (Chef, Puppet, Ansible, Salt)Microsoft Azure certificationsPackage & BenefitsSalary circa per annumHybrid working model (Belfast City Centre office)Pick a set shift: 12:00 - 21:0013:00 - 22:0014:00 - 23:00Strong opportunity for contract extension / move to permanentWhy Apply?This is a fantastic opportunity for a driven IT Engineer to join a forward-thinking organisation that values collaboration, innovation, and career progression. High-performing contractors will have the chance to secure long-term opportunities as the Belfast operation continues to grow. For further information on this End User Engineer role, or any other IT job in Northern Ireland, apply via the link or contact VANRATH for a confidential chat today.Skills:IT Support Intune SharePoint M365 Entra DNSBenefits:Work From HomeWHJS1_NI