Hours required: * 7:00am to 7:00pm, 7 days a week * We can offer split shifts if preferred, rather than long days Role requirements: * Standard reception duties * Booking patients for further tests and follow up appointments * Managing DNAs, as directed by the clinical team System knowledge: * Careflow and Solus experience would be highly beneficial * Training can be provided, but this will take time Core responsibilities: * Welcoming patients and visitors in a polite, professional manner * Checking patients in, confirming details (name, address, GP), and updating the EPR system * Confirming preparation requirements have been followed, and addressing initial concerns * Supporting patients and families, and helping keep the waiting area clean, tidy, and welcoming * Scheduling new and follow up appointments, managing cancellations, and handling DNAs