Working within an established team of sales designers in our Northampton (St James) Depot.
Job Description
Sales
* Provide customers with enough choice, advice and aftersales to leave a lasting impression of the depot
* Achieve and exceed individual and Depot targets
* Negotiate prices ensuring growth on your margin
* Manage and maintain your own lead bank, keeping it updated and staying in contact with the customer
* Provide potential and existing customers with the highest level of service
* Assist with any other reasonable request in order to fulfill the requirements of the business and smooth operation of the depot
Design
* Plan and design inspirational kitchens using the Company’s range of products
* Visit sites to measure and evaluate the customer’s needs
* Effectively communicate with builders and the end user, amending plans as required
* Use your product knowledge confidently to address customer enquiries before, during and after sales
* Ensure compliance with Health & Safety Regulations whilst in the depot and while on site visits
This is not intended to be an exhaustive list of responsibilities, but outlines the main points of the role.
Key Performance Indicators
* Positive customer feedback and progress through 1-2-1 reviews
* Sales revenue generated from kitchen plans
* Targets met or exceeded
Key Challenges
* Build and maintain relationships with customers and fellow team members, while working towards your individual targets
* Constantly review new products and stay commercially aware, demonstrating credible product knowledge
* Manage your lead bank to reach its full potential, providing excellent customer service and staying in contact with the customer during the process
* Effectively influence the customer and make persuasive recommendations on how to proceed with their kitchen design needs and closing the sale
* Maintain a high calibre of work at all times, staying organised and motivated in a positive manner
Join Howdens where our trade depots are recruiting Kitchen Sales Designers who thrive in a fast‑paced sales environment. We’re looking for commercially minded individuals who can build strong relationships, influence buying decisions and exceed sales targets.
We can offer you a successful career as a Kitchen Sales Designer, and you don’t need previous design experience. We’ll provide you with comprehensive design and sales training to create exceptional kitchens for our trade customers and their clients.
What We Can Offer You
* Competitive salary, brilliant bonuses and outstanding depot incentives
* Full CAD, product and sales training via our Ready to Trade Programme
* Competitive Pension Plan up to 12% company contribution
* Up to 32 days annual leave per year including bank holidays, rising with service
* Generous staff discount on Howdens products
* Buy‑as‑you‑earn share scheme
* 40 hour working week, working every other Saturday morning
* No Sunday or Bank Holiday working
* Career progression opportunities into sales management roles
* Virtual GP access and wellbeing support for you and your family
What We Are Looking For
* Results driven with experience of reaching sales targets and KPI
* Ability to build trusted relationships with our trade customers and their clients
* Excellent communication skills, able to convey ideas clearly and effectively
* Full UK Driving licence with access to your own vehicle for home visits
* Strong attention to detail and eye for design
* CAD skills are preferred, but not essential as you will receive training
What You Will Be Doing
* Drive sales performance and profit by achieving your depot targets
* Build strong customer relationships through professional design support
* Deliver exceptional customer service throughout the project
* Conduct home visits to measure, assess and understand your client’s needs
* Negotiate prices confidently while protecting margin and design integrity
* Plan and create inspirational and practical designs utilising your strong product knowledge to advise customers and resolve queries throughout the process
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