Job Advertisement
Gwynedd Council offers an attractive employment package. For more information please download the Information Pack. Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification. We encourage everyone who applies for a job with Gwynedd Council to submit job applications in Welsh or bilingually. (Applications submitted in English only or Welsh only will always be treated equally, but we ask applicants to consider carefully what the linguistic requirements of the job in question is and if it would be more appropriate to submit an application in Welsh.)
For further information about this post please contact Susan Evanson at 01286 672507 or via e‑mail: SusanEvans@gwynedd.llyw.cymru.
Interviews to be held: 05/03/2026.
Application forms and further details available from Support Service, Gwynedd Council, Council Offices, Caernarfon, LL55 1SHTel: 01286 679076E‑Mail: Swyddi@gwynedd.llyw.cymru.
CLOSING DATE: 10:00 AM, 27/02/2026.
Applicants will be required to consent to Disclosure and Barring Service checks. Short‑listed candidates will be contacted by e‑mail using the address provided on the application form.
Personal Attributes
Essential:
* Friendly, outgoing, and willing to undertake training
* Ability to work as part of a multidisciplinary team
* Sensitive, committed, honest and reliable, respecting the rights of the individual
* Capable of working independently and as a team member
* Conscientious, creative, emotional, level‑headed when dealing with individuals
* Positive and passionate, non‑judgemental
* Good listener, respects ideas of others while maintaining professional stance
* Imaginative, able to connect emotionally with others
* Flexible, adaptable, friendly professional manner
Desirable:
* Relevant qualifications and training
* Experience of supporting individuals to live their lives as they wish to live
* Relevant experience in a care setting
Qualifications and Training
Essential: NVQ 2/QCF Level 2 Health and Social Care.
Desirable:
* Relevant training in the care field
* Understanding of complex care needs
* Opportunity to become a champion in a specialised field
* Relevant experience
Experience
Experience of having worked or supported individuals to live their lives as they wish.
Skills and Specialist Knowledge
Essential: Good interpersonal, communication and recording skills, respectful and honest.
Desirable: None specified.
Language Requirements
Listening and Speaking – Intermediate
* Maintain a fluent conversation on a number of everyday subjects
* Discuss cases involving the field of work
* Follow discussions in Welsh, in clear Welsh, on familiar matters relating to the post
* Contribute to the conversation and answer questions
Reading and Understanding – Intermediate
* Understand everyday correspondence on familiar issues at work
* Understand longer reports in clear Welsh and pick up the main points (may need support with vocabulary)
Writing – Intermediate
* Write letters for specific purpose, e‑mails and short reports in Welsh and English, using vocabulary and simple phrases familiar to the field of work (to be checked before sending)
Job Description
Purpose of the Post:
* Ensure that the people of Gwynedd are at the heart of everything we do.
* Help individuals to live their lives as they wish to live.
* Take on the full care role in the home.
* Collaborate with other agencies, attend reviews, meetings with health, and consult with specialists.
* Administer medicines.
* Ensure appropriate use of users’ property (medicine and cash).
* Make appropriate use of specialist equipment to assist the individual to live their life as they wish.
Main Duties – Support the Individuals Who Use the Service:
* Assume full charge of home role where appropriate.
* Lead staff with their work duties.
* Make decisions in the absence of managers (e.g., receive admissions back from hospital, lead in an emergency, respond to enquiries).
* Lead and respond to an emergency situation involving users and the building.
* Identify changes in the health and well‑being of individuals and respond quickly and appropriately.
* Make informed decisions independently, applying professional opinion and knowing when to seek wider team support.
* Build relationships with individuals to understand their needs and empower their voice.
* Provide innovative and creative care, including active and positive behavioural support.
* Maintain and support the procedure for administering and distributing medicines.
* Promote the rights of the individual and encourage them to take positive, informed risks.
* Develop personal care plans in partnership with the individual.
* Plan and implement activities in accordance with the user’s needs.
* Encourage and support users to develop social skills and community participation.
* Contribute to multidisciplinary talks on personal well‑being outcomes.
* Assist with house‑keeping duties and light meal preparation.
* Operate and maintain IT systems.
Communication and Relationships:
* Work in partnership with health and care professionals (social workers, nurses, therapists, GPs, 3rd sector partners).
* Build links to family and community networks.
Training and Supervision:
* Commit to self‑development and continuous professional development.
* Attend supervision and team meetings.
* Register with the Care Council for Wales.
Safeguarding:
* Report any concern or suspicion of abuse of a child or vulnerable adult.
Policies:
* Manage information in accordance with Council standards.
* Ensure compliance with Health and Safety regulations.
* Operate within equal opportunities and equality policies.
* Fully comply with Cyngor Gwynedd's Code of Practice for Medicines.
Other:
* Commit to reducing the Council’s carbon emissions.
* Undertake any reasonable duty corresponding to the salary and responsibility level.
Special Circumstances
* DBS checks required.
* Unsociable hours, including bank holidays and weekends on a rota basis.
* Potential to work across other service sites.
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