Dental Receptionist – The Dental Wellness Centre
At The Dental Wellness Centre, we are dedicated to providing patients with the highest standard of care, using cutting-edge techniques and technology. Our expanding practice offers a wide range of treatments including general dentistry, implants, oral surgery, paediatric dentistry, Invisalign, cosmetic dentistry, facial aesthetics, IV sedation and more. As a family-owned and FD training practice, we pride ourselves on fostering a supportive, approachable, and positive working environment where every team member is encouraged to grow and thrive.
Due to one of our valued receptionists relocating, we are now looking for an enthusiastic and professional Dental Receptionist to join our friendly team. This is an excellent opportunity for the right person to step into a key role at a time of growth and expansion.
What We're Looking For
We want someone who will be the welcoming face and voice of our practice. The ideal candidate will be:
* Friendly, approachable, and professional, with a genuine passion for patient care.
* Skilled in providing outstanding customer service – nothing is too much trouble.
* Confident on the phone, with an excellent telephone manner and the ability to handle calls efficiently and warmly.
* Organised and detail-oriented, able to manage a busy front desk and keep the practice running smoothly.
* Productive and proactive, able to multitask in a fast-paced environment while maintaining accuracy.
* A clear communicator, with strong verbal and written communication skills.
* Comfortable using computers, with a willingness to learn our dental software and CRM system.
* Previous dental reception or nursing experience is desirable, but not essential – the right attitude and strong customer service skills are what matter most.
Key Responsibilities
* Welcoming patients and ensuring they feel at ease.
* Handling incoming calls and enquiries with professionalism.
* Managing bookings, recalls, and the appointment system.
* Checking patients in and out, taking payments, and managing records.
* Supporting the clinical team with smooth day-to-day practice operations.
* Assisting with administrative duties and practice marketing/social media when required.
What We Offer
We value our team as much as our patients. When you join us, you can expect:
* Competitive pay
* Bonus schemes to reward performance.
* 37.5 hours per week – Monday to Friday, 8:45am–5:15pm.
* A safe, modern working environment with a fully computerised system and headsets.
* A lively, family-feel atmosphere where teamwork is key.
* Career development opportunities, with support for professional growth and training.
* Regular social events to build team spirit.
* The option to join our weekend/evening staff bank at an enhanced rate of pay.
* DBS check provided as part of onboarding.
About You
* Previous customer service/reception/secretarial experience is essential.
* Excellent telephone manner and people skills are a must.
* Enthusiasm for social media and marketing is an advantage.
How to Apply
If you think you're the perfect fit for this role, please send us your CV via Indeed. Shortlisted applicants will be invited to virtual interviews with our management team (via Microsoft Teams), followed by an in-person visit to our practice.
Start date: As soon as possible.
Join us at The Dental Wellness Centre and become part of a team that values professionalism, positivity, and patient-first care.
Job Types: Full-time, Permanent
Pay: £12.50-£13.50 per hour
Expected hours: 37.5 per week
Benefits:
* Additional leave
* Company events
* Employee discount
* Free parking
* On-site parking
Work Location: In person