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Learning and development co-ordinator

Bournemouth
Hobbycraft
Posted: 15 June
The role

Role: Learning and Development Co-ordinator

Location: Bournemouth

Reference: HOB1212430

Closing Date: 29/06/2026 23:59

Creativity is Hobbycraft’s reason for being, so when you join our fantastic team, you will be surrounded by like-minded imaginative people. We believe that working together and embracing new and innovative ideas are the best way to make our colleagues feel part of something.

Learning and Development Co-ordinator - Hobbycraft Head Office, BH23 6HG

Salary - £25,000 pro rata

Pension with a 4% contribution, 25 days holiday increasing every year, 40% discount in our stores

This is a flexible, part-time opportunity of up to 16 hours per week. Our core hours are 10am–3pm, but we’re happy to tailor a working pattern that suits your lifestyle—making it easier to balance work with other commitments.

Key Accountabilities / Responsibilities

  • Develop and maintain the Hobbylearn platform, ensuring learning content is up to date, relevant, and engaging, including uploading new courses and refreshing front-page content.
  • Create and manage a monthly L&D dashboard, analysing training data such as attendance, completion, and engagement to inform decision-making.
  • Establish and maintain version control processes and content ownership for all learning materials to support annual review cycles.
  • Manage the L&D inbox, responding promptly to queries and requests relating to reporting, learning assignments, and learner access.
  • Coordinate learner lifecycle activity, including activation/deactivation based on payroll reports (e.g. maternity and long-term sickness).
  • Support apprenticeship programmes by providing information to stakeholders, assisting with onboarding, and supporting graduation and alumni activity.
  • Coordinate training sessions end-to-end, including invitations, joining instructions, reminders, attendance tracking, and evaluation processes.
  • Analyse training effectiveness through feedback and participation metrics, contributing insights to the L&D dashboard.
  • Support the planning and delivery of key L&D events (e.g. National Apprenticeship Week), including resource creation and coordination.
  • Collaborate with the L&D Manager to plan and deliver the annual training calendar and learning initiatives.
  • Curate and source high-quality external learning materials to enhance internal offerings.
  • Build and maintain relationships with external partners (e.g. Retail Trust) to maximise learning opportunities for colleagues.
  • Ensure consistency in branding and presentation across all L&D materials.
  • Required Skills & Experience

  • Proven experience in a Learning & Development, HR, or coordination/support role
  • Experience managing learning platforms or digital systems
  • Strong organisational and administrative skills with attention to detail
  • Competent in Microsoft Office (Excel, Teams, Outlook)
  • Experience coordinating training or events (virtual or face-to-face)
  • Strong communication skills with the ability to respond effectively to stakeholder queries
  • Ability to analyse data and produce reports or dashboards
  • Benefits

    In addition to the advertised salary, here are some of our key benefits:

  • 33 days holiday including bank holidays pro rata, which grows with you during your time with us. You will also get a day off to celebrate your birthday
  • Access to a personal pension scheme (4% contribution matched by us)
  • Option to join Hobbycraft pension scheme offering x2 life insurance
  • 40% colleague discount
  • Employee Assistance Programme, for overall wellbeing for you and your family including financial advice and up to 6 counselling sessions
  • Long service awards to thank you for your time spent with us
  • Cycle2Work scheme
  • Discounted gym membership
  • Fundraising events for our charity partners and an annual charity volunteer day
  • Vouchers for free eye tests for VDU users
  • Access to a range of high street discounts
  • Access to a Health Cash Plan
  • Enhanced maternity/paternity/adoption pay
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