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Business support

St Helens
Hmsworks
Posted: 3 October
Offer description

Do you have a sharp eye for detail, strong organisational skills, and a passion for keeping operations running seamlessly? We’re seeking a Business Support professional to play a key role within our Assets Team - someone who thrives in a fast-paced environment and takes pride in supporting operational excellence.

This role is based at our Warrington office, with four days on-site and one day remote working. Occasional travel to our Liverpool and St Helens offices may also be required.

What you’ll be doing:

* Support a multi-disciplinary technical team in areas like Disrepair, Response Repair, Estate Services, and Empty Properties.
* Ensure tasks are completed within targets, maintaining evidence and audit trails for compliance.
* Manage and update IT systems and databases to ensure accurate evidence for audits.
* Collect, update, and verify asset management, housing, and financial records for accuracy.
* Track progress and maintain a proactive approach to meet internal and external customer needs.
* Assist the Asset team in developing systems to improve efficiency and provide assurance.

What we're looking for:

* Level 3 qualification in Business Admin or equivalent experience
* Demonstrable experience of delivering a business / compliance support service within a property maintenance or technical working environment.
* Experience with QL or other case management systems is desirable.
* A basic understanding of damp and mould issues would be advantageous, though not essential.
* Demonstrate the ability to use IT programmes and platforms to maintain accurate records, analysing and updating core IT systems and databases associated with statutory maintenance and compliance programmes of work
* An understanding of health and safety legislation relevant to property maintenance and construction projects.
* Evidence of co-ordinating and demonstrating the importance of value for money in everyday operations.
* Demonstrates a commitment to H&S to ensure safe operations and environment for staff and customers.
* Demonstrates a high level of skill in business support gained through extensive knowledge and relevant experience
* A proven track record in delivering a business support service within a property maintenance environment.

Interview Process:

* Candidates will undergo in-person interviews, consisting of a competency-based interview. Interviews will take place on Friday 17th December.

Additional Information:

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

* Right to work verification
* 2x Completed references
* DBS check (if required for role)
* Completion of all new starter documentation including signed T&C’s

We reserve the right to close this advert early if we receive a sufficient number of applications.

Hours and Benefits:

39 hours per week.

* Generous Annual Leave: Begin with 25 days plus bank holidays, increasing by one day each year up to 30 days after five years.
* Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
* Financial Flexibility: Take advantage of our holiday purchase scheme and Aviva pension plan. With Wagestream, access affordable loans (including season loans) and a portion of your pay instantly.
* Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
* Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications.
* Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
* Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences.
* Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support.
* Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of.
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