Job Overview
We are seeking a proactive and experienced Shift Supervisor to oversee daily operations within our busy hospitality environment. The ideal candidate will possess strong leadership skills, a solid background in food preparation and service, and the ability to manage a team effectively. This role offers an exciting opportunity to lead a dynamic team, ensure high standards of food safety and quality, and contribute to the overall success of our establishment. The position is fully paid and requires a commitment to maintaining excellent customer service standards during each shift.
Responsibilities
* Supervise and coordinate the activities of team members during assigned shifts, ensuring smooth operation of the cafe.
* Oversee food preparation, cooking, and presentation to meet quality standards and customer expectations.
* Ensure compliance with food safety regulations and maintain cleanliness and organisation in the kitchen and service areas.
* Manage staff schedules, delegate tasks, and monitor performance to foster a productive team environment.
* Assist with training new staff members, providing guidance on food production, service procedures, and safety protocols.
* Handle customer enquiries or complaints professionally,
* Uphold high standards of hospitality, ensuring all health and safety policies are adhered to at all times.
Qualifications
* Proven supervising experience within a takeaway food establishment preferred.
* Strong background in food preparation, cooking, and kitchen operations.
* Experience in food safety practices and maintaining hygiene standards.
* Excellent team management skills with the ability to motivate staff effectively.
* Demonstrated leadership qualities with a focus on delivering exceptional customer service.
* Ability to work under pressure during busy periods while maintaining attention to detail.
Job Types: Full-time, Permanent
Pay: £13.00 per hour
Expected hours: No less than 33 per week
Benefits:
* Company pension
Work Location: In person