Overview
Standing proudly in the heart of Stoke-on-Trent, Advantis Credit operates from the stunning Grade II listed Minton Hollins building. Every day, our Security & Facilities team brings this iconic space to life - combining hospitality, maintenance and smooth operations under one roof. As our Security & Facilities Coordinator, you'll be the first friendly face colleagues and visitors see each morning. You'll keep our historic site safe, secure, and impeccably maintained while helping shape the positive culture that makes working here so special.
Responsibilities
* Welcome visitors, sign them in, issue badges, and direct them to the right people
* Monitor access points and conduct regular patrols to ensure building security
* Tackle hands-on maintenance tasks like fixing leaks, replacing taps, patching plaster, and handling routine plumbing or carpentry jobs before calling in specialists
* Coordinate routine safety inspections (fire exits, extinguishers, emergency lighting, legionella checks)
* Respond swiftly to facilities issues - from desk assessments to equipment failures
* Act as first responder for first aid incidents, documenting and reporting as needed
* Manage deliveries, contractor visits, and service provider contracts
* Oversee maintenance schedules, order supplies, and optimise operational costs
Qualifications and Skills
* A natural host with a warm, professional manner
* Proactive problem-solver who stays calm under pressure
* Handy with basic DIY skills and a knack for troubleshooting common maintenance issues
* Detail-oriented and safety-conscious
* Comfortable liaising with contractors, service providers, and senior stakeholders
* Eager to learn and grow; an SIA licence or First Aid qualification is advantageous (training support available)
Weekly Schedule
Week 1: Monday 7.30am – 8.15pm (45 minute break); Tuesday – Thursday 7.30am – 2.00pm (30 minute break); Friday – Off
Week 2: Monday – Off; Tuesday – Thursday 1.45pm – 8.15pm (30 minute break); Friday 7.30am – 8.15pm (45 minute break)
Why You'll Love It Here
* True work-life balance with predictable, part-time hours
* Hands-on role where no two days are the same
* A competitive salary of £19,656 per annum (actual - 30 hours per week, real living wage)
* A supportive culture where diversity of background and thought is celebrated
* Gym membership contribution to help you stay active and healthy
* Up to 35 days holiday per year (including bank holidays and pro rata for part-time)
* Two paid volunteering days per year to support a charity of your choice
* A generous death in service benefit for peace of mind for you and your family
* Employee Assistance Programme offering confidential support whenever you need it
* On-site mental health first aiders to provide immediate care and support
* Free access to on-demand dental services for your oral health needs
* Long service awards that recognise and reward your dedication
* Enhanced family leave policies to support growing families
* A pension scheme to help secure your future
* Regular employee awards, incentives and social events to celebrate success
* Free on-site parking for your convenience
* A corporate football team for friendly competition and team spirit
* Free tea and coffee throughout the day to keep you fuelled
* Annual eye tests and contributions to prescription glasses where needed
* An accessible location, just a short walk from Stoke-on-Trent train station
* A refer-a-friend scheme with rewards when your connections join our team
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