Job Title: Care Assistant
Contract Type: Fixed term up until 31/05/2026
Working Hours: 30 hours per week, part time
Working shifts Monday to Sunday between 7am and 22:30pm
The difference you will make as a Care Assistant
You will provide assistance to residents in need of physical personal care and carry out individual tasks with residents in line with their support plans, to maintain or improve their quality of life and to be able to recognise signs of distress in residents. Experience of working in a customer focused, residential environment, offering personal care to a diverse group of people
An awareness of housing and Health and Safety legislation and regulation National Care Standards Awareness
Flexibility to work hours to meet customer and business needs, which may include working outside of normal office hours and lone working
At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Competitive pay & generous pension
~28 days holidays plus bank holidays (pro rata)
~ Flexible working options available
~ Diversity and Inclusion at Riverside:
At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. Work as part of a committed and compassionate team, delivering an outstanding experience to customers whilst being supported by your colleagues and Line Manager
Working with customers to provide light general household domestic duties, for example - cleaning, laundry, ironing, etc.
Helping customers with the management of their personal affairs when this is part of their individual support plan e.g. reading letters, managing utilities, handling small amounts of money for shopping
Communicate clearly, building trusted relationships with customers and their wider support network (family, friends, GPs, Social Worker, etc.)
Provide companionship to customers, engaging in conversation to build genuine and trusted relationships
Encourage customers to participate in social activities and feel part of the community
Ensure customers are safe at all times by carrying out all of your duties within Riverside's Policy and Procedure framework e.g. health & safety, equal opportunities, cash handling, etc
Maintain detailed, accurate records of care and medication support provided, as well as tasks undertaken
Promptly respond to and report any concerns relating to the care, support, well-being or behaviour of customers to a manager, making comprehensive records, ensuring customer confidentiality is observed at all times
Recognising any signs of abuse and immediately reporting them to a manager, ensuring local safeguarding procedures are followed
Record all complaints and proactively talk through the complaints procedure with customers
Delivering and enabling customers to meet the aspirations within their individual support plans, whilst keeping up-to-date information on customers' changing needs
Providing direct personal care to customers in line with Care Quality Commission (CQC) definitions including showering, shaving, toileting, continence management and personal hygiene (training provided)
Helping customers to go to bed, wake up, dress and maintain their personal appearance.
Safely helping with customer's mobility difficulties and using assessed equipment, aids or other manual handling equipment
Administering and supporting medication for customers
You will be required to work a range of shifts on a 24 hour, 7 days per week rota basis
You will undertake regular training to enable you to deliver your role safely
Be caring, empathetic, flexible and have a resilient, can-do attitude
Basic administrative skills & IT Skills (including proficiency in Microsoft Office)
Awareness of CQC standards
Experience of providing direct care to a diverse group of customers
Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. Commitment to Diversity