About the Role
Purpose:
At Beauparc we are currently looking for a Lead of collections to join our team. As a Lead of Collections in Beauparc, your primary responsibility will be to oversee and optimise the collection operations within the UK. You will be tasked with managing a team of collection personnel, implementing efficient collection strategies, ensuring compliance with regulations, and continuously improving processes to enhance the overall effectiveness of waste collection efforts.
Scope of accountability:
To play a crucial role in managing and optimising the collection processes for all materials and to lead Regional Collection Teams across the UK, to ensure all regulatory compliance with best-in-class customer service.
Areas of responsibility:
* Team Management:
* Lead and supervise a team of collection personnel, including drivers, collectors, and support staff.
* Foster a positive and safety-focused work environment.
* Conduct regular training sessions to ensure staff is well-versed in safety protocols, waste handling procedures, and customer service standards.
* Manage the operational element of the Recruitment and Selection process
* Create a roadmap for succession planning for future management and leadership development
* Create a compelling environment to support performance and retention of people
* Operational Planning and Execution:
* Develop and implement strategies to optimise waste collection routes, reducing fuel costs, and minimising environmental impact.
* Utilise technology and data analytics to improve route planning and scheduling.
* Monitor daily operations to ensure timely and effective waste collection.
* Compliance and Regulatory Adherence:
* Stay informed about regulations related to waste collection.
* Ensure that all collection activities comply with relevant environmental, health, and safety standards.
* Implement and enforce proper disposal and recycling procedures.
* Customer Relations:
* Collaborate with customer service teams to address and resolve customer inquiries and concerns.
* Implement strategies to enhance customer satisfaction and loyalty.
* Manage relationships with external vendors and service providers, negotiating contracts and ensuring service levels are met.
* Explore opportunities for partnerships and collaborations to improve waste collection processes.
* Data Analysis and Reporting:
* Utilise data analytics to assess and improve collection performance.
* Generate regular reports on collection metrics, identifying areas for improvement and implementing corrective actions.
* Equipment and Fleet Management:
* Oversee the maintenance and performance of collection vehicles and equipment.
* Coordinate with the maintenance team to ensure a well-functioning fleet.
* Technology Integration:
* Evaluate and implement new technologies, such as GPS tracking, RFID systems, or waste management software, to enhance the efficiency of waste collection processes.
* Monitor industry trends and emerging technologies for potential integration.
* Budget Management:
* Collaborate with the finance department to develop and manage the collection budget.
* Identify cost-saving opportunities without compromising service quality.
* Continuous Improvement:
* Initiate and lead process improvement initiatives to enhance operational efficiency.
* Stay abreast of industry trends and technologies, implementing relevant innovations.
Experience and Skills:
Qualifications:
* Bachelor's degree in Environmental Management, Business Administration, or a related field.
* Proven experience in waste collection operations, with at least in a managerial role.
* Strong understanding of waste management regulations and best practices.
* Excellent leadership and interpersonal skills.
* Proficiency in data analysis and use of relevant software applications.
* Ability to work collaboratively with cross-functional teams.
* Familiarity with waste management software and technology.
#J-18808-Ljbffr