At PizzaExpress, great food is just the start. It’s our people, our passion and our purpose that make the real difference.
We’re looking for a Territory Manager to lead, inspire and grow a portfolio of restaurants - helping our General Managers and teams deliver brilliant experiences, strong commercial results and unforgettable moments for our guests.
This is a role for a people‑first leader who loves the buzz of restaurants, thrives on accountability and knows how to balance commercial thinking with genuine care.
What You’ll Be Doing
As a Territory Manager, you’ll have full ownership of performance across your patch, acting as a coach, role model and business partner to your restaurants.
You’ll:
* Lead, inspire and develop General Managers and restaurant leadership teams to be at their very best
* Drive commercial performance, balancing sales growth, cost control and profitability
* Champion outstanding guest experience, always raising the bar on quality and consistency
* Embed PizzaExpress standards, values and ways of working across your territory
* Build strong succession plans and spot talent, supporting future career development
* Use data and insight to identify opportunities, prioritise actions and improve results
* Work closely with central teams including Operations, People, Marketing and Finance
* Be visible, present and hands‑on - supporting restaurants where it matters most
What You’ll Bring
* Proven experience leading multiple sites in a fast‑paced hospitality or retail environment
* Strong commercial acumen with a track record of delivering results
* A coaching leadership style - you develop people, not just performance
* Excellent communication skills and the confidence to challenge constructively
* The ability to prioritise, make decisions and stay calm under pressure
* A values‑led mindset that aligns with how PizzaExpress shows up every day
Why PizzaExpress?
Because we’re serious about being Fun, One Team, Community‑driven, Unique & Authentic, and Simple in how we lead.
You’ll have the freedom to shape your territory, the support of a passionate central team and the chance to make a genuine impact on people’s careers, restaurants and experiences - all while working with a brand people genuinely love.
If you’re ready to lead boldly, develop brilliant teams and help shape the future of PizzaExpress, we’d love to hear from you.
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