Overview
Shift Manager/Supervisor - Pizza Hut at Glenshire Group. Reports To: Restaurant General Manager. Location: Airdrie. Salary: £13.50 per hour. Start Date: Immediate Starts Available. Contract: Full-Time and Part-Time options available. Applicants must be 18 years of age or older (required for compliance and closing shifts).
About Us
Pioneer North Ltd is part of Glenshire Group, a Scottish family-owned conglomerate based in Fife. The Group was established in 2020 to consolidate various existing business interests spanning multiple sectors, including: Retail, Hospitality, Property, Cleaning Hygiene, Online, and Frozen Drinks (Skwishee).
Responsibilities
* Day-to-day captain of shifts, keeping shifts running smoothly, customers happy, and team members engaged.
* Lead the team, drive sales, and deliver operational excellence.
* Ensure all products served meet rigorous quality standards.
* Oversee effective preparation of all workstations for peak periods.
* Identify and resolve workstation bottlenecks to maintain efficiency.
* Maintain a clean, swift, and efficient operation, complying with Health & Safety regulations and operational procedures.
* Actively seek information on restaurant financial and customer measures and demonstrate accountability for growing sales.
Leadership & Culture
* Provide consistent leadership and coaching to the team; train new team members and direct/manage during shifts.
* Champion Yum! culture and values and foster positive relationships with team members and customers.
* Prioritise customer needs over tasks and handle customer issues on the spot.
* Demonstrate a growth mindset by learning from mistakes and proactively resolving problems.
Skills & Qualifications
* Quick-Service Restaurant or Food Service experience is preferred, but mandatory for the management position.
* Strong leadership potential with the ability to coach, direct, and motivate a team.
* Solid communication and interpersonal skills.
* Flexibility to work across various shift patterns and weekends.
* Ability to exceed customer satisfaction expectations.
What We Offer
* Weekly Pay (no waiting for monthly pay day).
* 50% discount at Pizza Hut delivery sites.
* Supportive environment focused on your success with opportunities to learn and grow, and potential career progression within Pizza Hut or wider group businesses.
If you are a talented, aspiring leader ready to apply your coaching skills to run effective shifts and build an amazing team, we encourage you to apply today. Join us and take the first pivotal step in your management career with the support of the wider Glenshire Group. Apply now!
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