Citizens Advice Portsmouth have an excellent opportunity for a currently accredited IAAS Level 2 Immigration Adviser to join our Immigration team. We are looking for enthusiastic, professional, and knowledgeable people with experience in Immigration Advice, with a background in immigration law and experience of working on an immigration Legal Aid contract.
Tasks
* Develop and maintain administrative systems for case recording, regularly review cases, monitoring of own workload, information retrieval and statistical recording of caseload as specified.
* Maintain and keep up to date clear and understandable case sheets, records, files and statistics.
* Undertake detailed advice and assistance on immigration/ asylum matters.
* Prepare for and represent at hearings, where appropriate
* Monitor immigration advice delivery within established legal Aid guidelines.
* Develop and maintain reference and background information around immigration and asylum issues.
* Deliver second tier support to paid staff and volunteers on appropriate immigration issues.
Requirements
* Work flexibly to provide adequate cover for all aspects of the service.
* Take ownership for monitoring own workload.
* Be responsible for performance management at an individual level through self-management; delivery of goals and tasks set; delivery of contractual requirements; targets and outcomes; and reporting progress.
* Actively engage in opportunities for learning and development at an individual and team level
* Comply with operational management systems of supervision, objectives, appraisal, and induction.
* Comply with data collection procedures and reporting to ensure effective recording of performance monitoring, outcomes, and service user information.
* Assist with the development of the service.
* Liaise with internal and external stakeholders, as required.
* Identify and feedback improvements to services and systems.
Benefits
Citizens Advice Portsmouth have the following benefits:
2 duvet days a yaer after 12 month service
Birthday off
Incremental annual leave increase for long service
Additional sick leave after completion of 6 months probation period
My Staff Shop
Employee Assistance Provider
Christmas savings club
Summer give away
Cudities - in the office every week
Welfare Loan Scheme
Pension
It is essential that all candidate have the following minimum accreditation to apply for this role IAAS Level 2. Candidates must also have experience of immigration legal aid contracts
This is a part-time, permanent position, with geographical restrictions.
We are looking for an enthusiastic, professional, knowledgeable individual with a passion for providing outstanding immigration support to our clients.