Warehouse Advanced Team Lead
Location: Ultrapharm, Pontypool
Shift: 4on4off, 06:00 – 18:00
We have an opportunity for Warehouse Advanced Team Leader (WATL) to join our Warehouse Team on our Pontypool site as part of the Finsbury Food Group.
Finsbury Food Group is a leading specialty bakery manufacturer. We constantly raise quality and efficiency standards and build long-term relationships within the food service channel. Finsbury offer a wide range of bakery products and are a leading frozen supplier in the Foodservice sector.
Ultrapharm is a dedicated Gluten Free Bakery specialising in only Gluten Free Product since 1993. The Company's unique approach to craft and baking creates premium gluten – free products with the flavour and taste of traditional bread. If you have special dietary need or nutritional preferences, then our Pontypool bakery has you covered. Our Products range from artisanal bread to our award winning Hot cross buns and Mince pies for Major Retailers such as M&S and Waitrose.
This is a fantastic opportunity to join a dynamic, fast-paced manufacturing environment where quality, efficiency, and continuous improvement are at the heart of everything we do.
This is what you'll actually do
You'll provide hands-on, first-line leadership to the warehouse team during your shift — setting the tone for safe, compliant and efficient operations. Working closely with the Warehouse Shift Lead, you'll help deliver high-quality warehouse performance, ensuring inventory accuracy, order fulfilment and shift KPIs are consistently achieved.
Day to day, you'll supervise core warehouse activities including receiving, storage, picking, packing and dispatch. You'll allocate work effectively, monitor performance throughout the shift and step in quickly when issues arise — either resolving them directly or escalating appropriately.
You'll play a key role in maintaining high standards across Health & Safety, GMP, HACCP/BRC and SOP compliance. That includes carrying out daily audits of stock and processes, supporting internal and external audits, and assisting with inventory counts to ensure operational integrity.
Beyond the day-to-day, you'll coach and support your team to improve capability, performance and engagement. You'll communicate clear objectives and expectations, create accountability within the team and contribute to continuous improvement initiatives that reduce waste, improve accuracy and enhance efficiency.
Ultimately, you'll be the person who keeps the shift running smoothly — ensuring standards are met, the team is supported, and performance stays on track.
Ideally this is you
Experienced in warehouse/distribution operations, ideally within food or FMCG.
Knowledgeable in inventory management, stock handling, and order fulfilment.
Understanding of Health & Safety, GMP, and food safety standards (Level 2 Food Safety preferred).
Skilled in team leadership, coaching, and motivating staff.
Competent in warehouse systems (WMS) and MS Office.
Team-oriented, accountable, reliable, and adaptable to changing priorities.
Strong communicator with a proactive, problem-solving approach.
What's in it for you?
Enhanced Maternity & Paternity Leave to allow quality time with your new arrival
Enhanced Pension Scheme for our employees
Death in Service Benefit
Free Employee Assistance Programme (open to colleagues and their families)
Retail discounts accessible via our Benefits Hub platform
Refer a Friend Scheme (up to £300 per referral – T&C's dependent)
Employee Recognition Awards· Extensive Learning & Development opportunities (including opportunities for sponsored professional memberships and our own in-house development course)
An opportunity to be part of a fantastic, growing organisation. Head over to our LinkedIn page to find out more
Our vision is to be the leading specialty bakery group in the UK, and we want the best people in place to achieve this. Our continued success is built entirely on the talented people who work here, so employee development is important to us because everyone is a valued member of the team, and we want every individual to have the skills and capabilities to achieve both your own personal goals and our business goals. We want good people to join our company, to help our company continue to go from strength to strength. If this sounds like you, please get in contact to learn more