Account Manager
We are a professional cyber security consultancy recognized for exceeding client expectations, providing exceptional service, and delivering high‑value solutions. Our growth has been fueled by excellent client and partner referrals, top‑quality service, and rapid response.
About the Role
Seeking a proactive, results‑driven Account Manager to support and grow client relationships, drive revenue growth, and contribute to overall sales efficiency. This is an excellent opportunity for a keen listener, problem solver, and opportunity generator looking to build a solid career in dynamic professional services.
Key Responsibilities
* Account Management (50%)
o Act as point of contact for assigned accounts, ensuring client satisfaction.
o Maintain proactive, regular communication regarding service updates, renewals, billing, invoicing, and delivery.
o Monitor account activity and respond to client needs promptly and professionally.
o Coordinate with consulting team to ensure seamless service delivery.
o Address delivery delays or service issues, resolving efficiently with relevant teams.
o Update CRM system and keep accurate records of interactions.
o Create and send quotes via CRM system and follow up for purchase orders or email confirmations.
o Coordinate with Finance team for timely invoicing.
* Business Development (40%)
o Identify potential clients and emerging opportunities for cybersecurity services in healthcare, defence, and finance sectors using LinkedIn Sales Navigator and other industry tools.
o Develop new relationships using email, phone, online, and in‑person meetings.
o Bring relevant technical expertise to business development calls.
o Develop pre‑sales presentations using existing templates.
* Management Support (10%)
o Assist Operations Director in executing strategic sales and pricing plans.
o Prepare sales presentations, reports, and forecasts for management review.
o Contribute to team meetings with insights, data, and suggestions for continuous improvement.
o Support marketing initiatives including promoting social media content, newsletters, and website visits.
Required Qualifications & Skills
* Minimum 3 years of proven experience in sales, account management, or a customer‑facing role, preferably in IT services.
* Strong knowledge of CRM systems.
* Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
* Excellent verbal and written communication skills.
* Strong interpersonal and negotiation abilities.
* Analytical mindset with attention to detail and problem‑solving skills.
* Ability to work collaboratively in a team and manage multiple tasks under deadlines.
Nice to Have
* Cybersecurity experience.
* Experience in B2B or SaaS sales environments.
* Familiarity with sales pipeline management and lead generation tools.
* Prior experience working with cross‑functional teams.
What We Offer
* A collaborative and inclusive work environment.
* Opportunities for learning and career growth.
* Competitive compensation and performance‑based incentives.
* Health and wellness benefits.
* Mentorship from experienced sales professionals.
How to Apply
Please send your updated resume and a brief cover letter outlining your experience and why you’re a good fit for this role to hr@rightcue.com. The recruitment process will involve interviews, written assessments, and online psychometric tests.
Location: Wallingford, England, United Kingdom
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