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Healthcare support worker - private outpatients

Sutton (Greater London)
The Royal Marsden
Support worker
Posted: 10h ago
Offer description

Job overview

An exciting opportunity as a healthcare assistant has arisen in our Private Patient Outpatient Department in Sutton. This is a department which sees a variety of patients with both solid tumours and haematological cancers.


The ideal candidate will have experience in an outpatient setting, including phlebotomy skills. They will be proactive, motivated and committed to a high standards of patient care and service. The successful candidate will work closely with consultants and the nursing team to ensure the smooth running of clinics and make sure that patients receive the best possible experience whilst upholding the Trust’s values of pioneering change, pursuing excellence, working collaboratively and showing kindness.

The successful candidate will have a unit induction on how to support consultants in clinics, and patients on their pathway through our service and other services in the Trust that they might be referred to. They will also be allocated to the phlebotomy room where they will work alongside the private medical day unit team in taking blood, and monitoring observations prior to treatments. Further trainings will be available according to the candidate’s needs. "

Main duties of the job

To carry out in a responsible and efficient way, the nursing care for patients which has been drawn up in conjunction with the co-ordinator of the shift.


To demonstrate the ability to develop a greater awareness and understanding of the needs of patients with cancer and the different treatment modalities.


As an integral member of the nursing teamwork with team members to ensure the maintenance of an efficient, safe, clean and pleasant environment for all patients.

Detailed job description and main responsibilities

These responsibilities will be carried out under the guidance of the shift co-ordinator.

Clinical Responsibility

To undertake and practice the Care Certificate standards.

Monitoring and recording patients’ vital signs (including blood pressure, pulse, temperature, oxygen saturation) and reporting any abnormal results to registered nursing staff.

Measuring and recording patients’ height and weight.

Performing venepuncture and cannulation after training and assessment of competency.

Undertakes clinical tasks relevant to the specific clinical area following competency sign off, for example, ECG, urinalysis, MRSA screening swabs, recording of allergies on EPR and other clinical tasks where training/competency sign off deemed appropriate for HCSW.

To assist the smooth running of a consultant led clinic; this includes the following tasks:
• conducting a handover with the Consultant
• preparing patient information and referral forms as required
• bringing patients to and from the waiting room for their appointment
• be present in the room during the consultation.

Liaising with the trusts MDT as appropriate to ensure complete holistic care is provided.

Demonstrates an understanding of infection control issues including attendance at mandatory training; an understanding of policy and procedure and accept responsibility for their own infection control practice and a willingness to challenge others’ practice.

Demonstrates and understanding of nursing care plans and utilise them in line with Trust policy and procedure.

Person specification

Education/Qualifications

Essential criteria

1. Completed Care Certificate
2. Demonstrable experience of working in a healthcare setting
3. Evidence of ongoing professional development

Desirable criteria

4. NVQ in Health and Social Care Level 2

Experience

Essential criteria

5. Experience of working in a healthcare setting for a duration long enough to have obtained relevant competencies for a Band 3 position
6. Experience of working with computers (keyboard skills, data entry)

Desirable criteria

7. Experience of working with oncology patients

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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