Job Description
Job Title: Assistant Store Manager Location: Hale Barns Salary: £28,000 to £30,000 + bonus, up to £6,000About the CompanyOur client is a growing and well-established storage solutions provider based in Greater Manchester, known for delivering excellent customer service, modern facilities and a friendly, professional experience for customers.Due to continued growth, they are now looking for a customer-focused and commercially minded Assistant Store Manager to join their team in Hale Barns.The RoleThis is a fantastic opportunity for someone from a retail, hospitality, customer service or sales background who is looking for a management role with a much better work-life balance.Unlike many customer-facing roles, this position offers sociable working hours, with no late nights and a fair weekend rota. The site typically operates during daytime hours, with shorter trading hours at weekends, giving you more consistency and balance outside of work.As Assistant Store Manager, you will support the day-to-day running of the site, combining customer service, sales and operational responsibilities. You'll be helping customers find the right storage solution, supporting site performance and maintaining high standards across the facility.Key ResponsibilitiesDeliver excellent customer service and build strong customer relationshipsSupport sales performance and help achieve site targetsGuide customers through the full enquiry, sales and rental processHandle administration, contracts and customer records accuratelyEnsure the site is clean, secure, safe and well-presentedResolve customer queries quickly and professionallySupport the Store Manager with daily operations and team activityMaintain high standards across service, compliance and site presentationAbout YouExperience in retail, hospitality, sales, customer service or a similar customer-facing environmentConfident communicator with strong people skillsSales-focused with a proactive approachOrganised, reliable and strong attention to detailPositive attitude and happy to get involved in all areas of the siteComfortable working in a fast-paced, customer-led environmentFull UK driving licence preferred, as occasional travel to other local sites or meetings may be requiredWhat's on Offer£28,000 to £30,000 basic salaryBonus potential of up to £6,000Excellent work-life balanceSociable daytime hoursNo late evenings5 days out of 7Every other weekend offShorter weekend trading hoursStructured training and developmentClear progression opportunities within a growing businessSupportive, friendly and down-to-earth team environmentThis role would suit someone who enjoys customer service and sales but is looking to move away from late nights, long hospitality shifts or unpredictable retail hours, while still progressing their management career.BBBH35382TPBN1_UKTJ