Imperial Recruitment Group are delighted to announce that we are working as an exclusive retained partnership with Made for Trade, the UK's largest and most respected manufacturers of aluminium roof lanterns and bi-folding doors. The launch of their brand-new manufacturing and logistics site in Northampton means we are looking to recruit a Fleet & Loading Supervisor on a permanent basis.
Location
Northampton
Salary
Competitive
Contract Length
Permanent
Role Summary
The Fleet and Loading Supervisor reports directly to the Transport Manager (TM) and is responsible for supporting the TM with the day‑to‑day operation of the Transport Department to achieve business targets. The Fleet and Loading Supervisor provides leadership to the loading and delivery driver team, coordinating their workloads and offering support to ensure that the team delivers on time, every time, ensuring standards are met to meet the requirements of the customer. Additionally, the Fleet and Loading Supervisor assists the Transport office team in dealing with queries from customers, internal stakeholders and drivers in a timely fashion.
Key Responsibilities
Loading and fleet
* Supervise the loading team with loading of completed product onto the delivery fleet.
* Hold Class 1 (C+E) HGV qualification to assist the TM with organising and actioning vehicle movements, including shunting rigid‑body and articulated trunking vehicles within the yard and to maintenance providers when no other driver is available.
* Hold a Class B2 forklift licence and ALLMI lorry loader (HIAB crane) qualifications to assist with loading operations.
* Cover leadership in the North Transport office when the TM is away on site in Northampton and ensure proper liaison with all management and key stakeholders.
Fleet compliance
* Assist the TM in compliance with all DVSA, DVLA, WTD and company‑specific regulations, related to driver hours, vehicle maintenance and infringement management.
* Assist the TM in managing HR, non‑compliance and disciplinary issues within the driver team and act as a main point of contact regarding driver sickness, accidents and vehicle issues.
* Monitor the DAVIS system for automated driver licence checks and report any issues to the TM.
* Ensure the delivery team completes vehicle pre‑checks within company policy guidelines and escalates any incidents of non‑compliance to the TM.
* Assist the TM in conducting weekly collation of driver hours and auditing vehicle cleanliness, condition and equipment, maintaining standards and reporting back to the TM on any issues of non‑compliance.
* Assist the TM in ensuring the delivery driver team complies with correct defect reporting processes, reporting all defects and non‑compliance matters for repair with maintenance providers.
* Ensure vehicle and driver folders are kept up to date.
* Ensure all vehicle servicing, MOT, RBT and LOLER tests take place in line with the servicing schedule. Assist the delivery and loading team in the new Northampton site with operation set‑up and best practice.
Loading supervision
* Through personal example, ensure the loading team understand and comply with correct procedures and behaviours expected of them.
* Carry out weekly quality audits on product loading, glass condition, banding and stillage condition.
* Supervise loading bay safety, ensuring work areas are kept tidy and hazard‑free.
* Liaise with production and QC teams to monitor and maintain product flow, minimising downtime and working closely with production to anticipate delays and report these to Customer Service and Transport teams.
* Provide training and complete skill matrices for new members on dispatch process.
* Assist the TM in delivering briefings and toolbox talks and participate in daily Transport morning meetings.
* Investigate customer support cases pertaining to loading, giving feedback and coaching as required.
Transport administration
* Support the TM and Transport Planner with route planning and daily workloads, ensuring that the delivery driver team and company resources are utilised efficiently.
* Take ownership of the courier dispatch and labelling process for all products leaving the production facility by third‑party companies, such as DX.
* Assist the Transport Office team in ensuring that all information on Emax is correct and up to date. Assist the Transport Office team in responding to any emails and telephone calls as required, communicating effectively with customers and the delivery team.
HSE & training
* Ensure all work conducted by the loading team is in accordance with HSE and company compliance.
* Undertake any training as deemed necessary by the Transport Manager (First aid, IOSH).
* Assist the TM and loading teams in completing daily yard walks to ensure cleanliness, reduce any potential hazards and ensure equipment is maintained and secured correctly.
Continuous improvement
* Feedback to the Transport Manager to share ideas and implement continuous improvement activities, along with process and procedure improvements to optimise results and improve quality of delivery, in line with quality standards requirements and delivery in line with company and customer requirements.
* Participate in team meetings as required (safety, problem solving, etc).
* Any other reasonable duties as assigned by the Transport Manager.
Qualifications
* Excellent planning and organisational skills.
* Attention to detail.
* Ability to communicate effectively.
* Computer literate.
* Work under pressure.
* Problem solving.
* Logical approach.
Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences and abilities, ensuring fair treatment throughout the recruitment process.
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