Role Overview
We are looking for a motivated and highly organised Sales Administrator & Front of House to join our team. This role is pivotal in ensuring smooth sales operations and delivering a professional, welcoming experience for clients, visitors and colleagues. The ideal candidate will have excellent communication skills, a proactive attitude, and the ability to manage multiple tasks efficiently.
Key Responsibilities
* Front of House Duties
* Act as the first point of contact for visitors and clients, ensuring a friendly and professional welcome.
* Manage incoming calls and emails, directing them to the appropriate department.
* Maintain a tidy and professional reception area.
* Assist with customer inquiries, providing product information and guidance.
* Process sales orders, and quotations efficiently.
* Maintain accurate records of customer accounts and transactions.
* Assist the sales team with administrative tasks, including report preparation and data entry.
* Follow up on customer inquiries and sales leads.
* Update and maintain CRM and internal databases.
General Office Support
* Assist with basic administrative tasks such as filing, document management, and scheduling meetings.
* Coordinate office supplies and ensure stock levels are maintained.
* Support marketing initiatives, including promotional material distribution and event coordination via LinkedIn, Twitter and Instagram.
Skills & Experience Required
* Previous experience in a sales administration or front-of-house role (preferably within the construction or manufacturing industry but not essential).
* Strong organisational and multitasking skills.
* Excellent verbal and written communication skills.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* Experience with CRM systems is desirable.
* A customer-focused mindset with a proactive approach to problem-solving.
* Ability to work independently and as part of a team.
* Minium of x5 GCSE
What We Offer
* A dynamic and friendly work environment.
* Opportunities for professional growth and development.
* Competitive salary and benefits package.
* The chance to be part of a growing and innovative company within the UK construction industry.
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