Credit Controller (M&E Services (North))
At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems but with peace of mind. We achieve this by being technology-led and people-driven. When you’re part of Bellrock, you’ll get everything you need to be your best at work – because our people are the heart of our business.
The Credit Controller is responsible for ensuring all outstanding debt is collected within the due dates and for identifying and resolving queries.
How will you be the change?
Every role is essential in providing peace of mind for our customers, and as a Credit Controller, you’ll do it by:
* Daily posting of cash received, ensuring bank account is always recorded correctly and liaising with the Head of Financial Processing over any differences.
* Regular updates of cash in forecast to the Head of Financial Processing.
* Emailing or posting documentation to customers in line with business and individual customer preferences.
* Processing and generating reminder letters/emails and monthly statements.
* Ensuring all amounts due are received within contractual terms.
* Responding to all telephone and email queries to establish positive relationships with key customers, Account Managers, and internal colleagues.
* Engaging with customers and Bellrock personnel at all levels to resolve queries that prevent or delay payment of invoices.
* Following the escalation process for potential bad debts and liaising with the Head of Financial Processing regularly on outstanding items and actions taken.
* Making optimal use of systems and software, proposing improvements when identified.
* Maintaining and posting intercompany transactions.
What does it take?
If you’re ready to be the energy that helps us build our business, share our success, and truly own it as a Credit Controller, you’ll need:
* Strong attention to detail and accuracy in financial reporting.
* Excellent communication skills to interact with customers and internal teams.
* Ability to manage time effectively and prioritize tasks.
* Proficiency in using financial software and systems.
Working arrangements
We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from M&E Services (North – Sheffield), Sheffield, S9 1JQ (Mon-Fri 08:30 – 17:00 with 30 minutes unpaid break).
Benefits and Perks
25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)
Salary exchange pension scheme
Life cover
Paid sick leave
Health Assured employee assistance and wellness program
Enhanced maternity, paternity, and adoption leave
Salary sacrifice schemes: Cycle to work
Holiday purchase scheme of additional 5 days per year
Offers and discount scheme designed to save money on everyday shopping and essentials
MotorSave Scheme
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