Our client is seeking a proactive and customer focused Customer Service Representative to join their team on a 6-month contract basis. This is an excellent opportunity to work within a fast paced, customer driven environment where you will act as a key point of contact for UK based account partners. This role is ideal for someone who enjoys building strong customer relationships, working accurately with systems, and managing multiple priorities while delivering excellent service standards. What’s on Offer? Job type: Full-time, 6-month contract Location: Hastings Salary: Competitive Key Responsibilities: Act as the primary day-to-day contact for assigned UK customer accounts Review contracts and process orders and schedules accurately within SAP Progress and expedite orders in line with customer requirements Process quotations, returns, and credit/debit requests Investigate and resolve customer queries efficiently Conduct regular account reviews to discuss delivery performance, backlog, and support issues Review and action order-related reports Follow company policies and procedures Proactively follow up on issued quotations Skills, Experience, and Requirements: Essential: 1–2 years’ experience within a customer service role Excellent interpersonal and communication skills Professional telephone manner Strong organisational skills with high attention to detail Ability to manage multiple priorities and meet tight deadlines Experience using Microsoft Outlook, Word, and Excel Confident communicating with stakeholders at all levels Desirable: Experience using SAP Experience working in a highly customer oriented or account-based environment Our Ideal Candidate: Customer focused with a proactive and flexible attitude Methodical and accurate in their approach to work Comfortable handling queries and resolving issues independently Able to work well under pressure A strong team player with a positive and professional outlook How to Apply: If you have customer service experience and are looking for a varied and engaging 6-month contract role, we would love to hear from you. Please apply directly through this advert with your CV. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! Click here for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.